Retail Store Leader - Drive Sales & Customer Experience

Clarks group; Ashford; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A renowned footwear company in Ashford seeks an experienced Store Operations Leader. You will support the Store Manager and lead the sales team to achieve commercial targets. Ideal candidates will possess strong retail management skills, coaching abilities, and the capability to create a positive work environment. The role offers excellent career progression and the chance to be part of a brand with heritage and innovation at its core.

Benefits

Great training

Career progression

Global business opportunities

Qualifications

• Confident, hands-on leader with proven retail management experience.
• Ability to motivate teams and deliver commercial results.
• Organized and adaptable to balance results and customer experience.

Responsibilities

• Support Store Manager in store operations and sales team leadership.
• Demonstrate excellent selling behaviors and mentor sales team.
• Oversee sales floor and improve customer experience using CSAT insights.

Skills

Retail management experience

Coaching skills

Effective communication

Motivation

Commercial skills

IT proficiency

Visual Merchandising knowledge

Job description

A renowned footwear company in Ashford seeks an experienced Store Operations Leader. You will support the Store Manager and lead the sales team to achieve commercial targets. Ideal candidates will possess strong retail management skills, coaching abilities, and the capability to create a positive work environment. The role offers excellent career progression and the chance to be part of a brand with heritage and innovation at its core.