Information and Education Manager

FCC Environmental LLC; Ipswich; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading waste management company in Ipswich is seeking an Information & Education Manager to engage with residents on recycling and waste minimisation. You will develop communication campaigns, create educational content for schools and community groups, and manage social media to promote sustainability. The ideal candidate will have excellent presentation skills, experience in communications, and a passion for environmental issues. The role offers a full-time position with competitive benefits.

Benefits

25 days annual leave plus bank holidays

Life insurance

Discretionary bonus scheme

On-the-job training

Flexible benefits

Qualifications

• Proven experience in delivering presentations to diverse audiences.
• Ability to produce clear and engaging written and visual content.
• Experience in managing projects independently.

Responsibilities

• Develop interactive talks for schools and community groups.
• Implement Recycling Centre communications plans.
• Manage social media content and public engagement.
• Conduct site audits for service standard assurance.

Skills

Excellent presentation skills

Experience in communications

Creative and enthusiastic

Customer-focused

Organised and proactive

Tools

MS Office

Desktop publishing

Job description

Overview

Are you looking for the right role for you? Then look no further...

Information & Education Manager

Hours: 37.5 hours per week

As an Information & Education Manager at FCC Environment, you will play a key role in promoting waste minimisation, reuse, and recycling across Suffolk. Working closely with Suffolk County Council and other stakeholders, you will develop and deliver communications campaigns to engage residents and Recycling Centre (RC) users.

This is a full-time role, working five days per week.

Our promise to you

• 25 days’ annual leave, plus bank holidays
• Life insurance
• Discretionary bonus scheme
• On-the-job training and career progression opportunities
• Refer-a-friend bonus
• Flexible benefits, including high street savings, cycle-to-work scheme, Gymflex membership (where applicable)
• Access to our Employee Assistance Programme and Best Doctors Service via our Wellbeing Platform

What will you be doing?

• Developing and delivering interactive talks to schools, community groups, and other organisations to promote recycling and waste minimisation.
• Creating and implementing a Recycling Centre communications plan with FCC, Suffolk County Council, and stakeholders.
• Running targeted campaigns, producing communications materials such as leaflets, signage, press releases, and website content.
• Managing social media content and engaging with public comments and queries.
• Facilitating customer feedback processes, including surveys and improvement plans.
• Building partnerships with local charities and community groups to promote reuse activities and increase social value.
• Producing reports and data analysis to monitor performance and improve service delivery.
• Conducting site audits to ensure service standards are met and the customer experience is positive.

What are we looking for?

• An excellent presenter, comfortable speaking to diverse audiences such as schools, community groups, and stakeholders.
• Experienced in communications, ideally within an environmental, waste management, or educational setting.
• Skilled at producing clear, engaging written and visual content.
• Organised, proactive, and capable of managing projects independently.
• IT proficient, with experience using MS Office. Knowledge of desktop publishing would be a bonus.
• Customer-focused, with the ability to gather feedback and drive continuous improvement.
• Creative and enthusiastic, with a genuine interest in promoting recycling and sustainability.

About Us

FCC Environment is one of the UK’s leading waste and resource management companies. We are committed to sustainability, striving to transform waste into valuable resources and minimise the amount sent to landfill.

We operate over 200 facilities across the UK and employ around 4,200 people. The UK waste and recycling sector is growing rapidly, and we are looking for passionate people to join us in tackling climate change and driving innovation in waste management.

FCC Environment is an equal opportunities employer. We value diversity and are committed to providing equal employment opportunities for all employees and applicants.

How to apply:

If you’re ready to inspire change and make a real difference as an Information & Education Manager, apply now via the button shown.