Assistant Front of House Operations Manager (Commercial Ops)

London Coliseum Limited; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job description

Applications must be received by Mon 2 March 10.00am

Contract

Permanent

We’re hiring an Assistant Front of House Manager (Commercial Ops) to join our Front of House Team at London Coliseum.

This role is responsible for supporting the Front of House Operations Manager in overseeing all commercial operations within the department. This includes managing and developing Visiting Company merchandise, in-house merchandise, sales and stock reporting, and discrepancy reporting.

If you are looking for your next challenge in Front of House Management, we’d love to hear from you.

Requirements:

• Proven customer service skills with the ability to work proactively with a wide range of people
• Experience in managing customer-facing teams, preferably in a theatre Front of House or Retail environment
• Strong organisational and time management skills with a high level of accuracy and attention to detail
• Ability to work under own initiative, creating and enacting plans to improve sales, service, or operational efficiency, adapting as necessary at short notice in high pressure environments
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong written and verbal communication skills
• Experience in stock management, visual merchandising, and using POS systems (Shopify is desirable)
• Strong numeracy skills with commercial awareness
• Good timekeeping with the ability to work flexible shifts, weekends and evenings on a consistent reliable basis

To apply, please send along a CV and Cover Letter or short video detailing your interest and suitability for the role to [e-mail] by 10am on Monday 2 March 2026.

London Coliseum is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. As we work to address underrepresentation in our workforce, London Coliseum particularly encourages potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.