Hospitality Switchboard & Guest Concierge

Hosted Home; Witney; On-site; GBP 30,000 - GBP 33,000; Full time

Job summary

A rural hospitality retreat is seeking a Switchboard Operator to manage incoming calls and provide information. Candidates should possess excellent communication skills and multitasking abilities, with experience ideally in the hospitality or administrative fields. The role involves flexibility in shifts, including evenings and weekends, and offers a compensation of £33,000 per annum. Perks such as exclusive staff rates and social events are included for a supportive work environment.

Benefits

Biannual company socials

Exclusive staff rates

Cycle to work scheme

Colleague spaces with food and drinks

28 days holiday plus bank holidays

Recommend-a-friend bonus scheme

Qualifications

• Calm and confident individual.
• Experience in administrative roles, ideally in hospitality or NHS.
• Ability to influence and negotiate with a diverse range of people.

Responsibilities

• Manage incoming calls and direct them appropriately.
• Provide information as needed.
• Work flexible shifts, including evenings and weekends.

Skills

Excellent problem-solving skills

Attention to detail

Excellent communication skills

Ability to multitask

Education

Experience in hospitality or travel industry

Experience in administrative position

Tools

Wide range of computer operating systems

Job description

A rural hospitality retreat is seeking a Switchboard Operator to manage incoming calls and provide information. Candidates should possess excellent communication skills and multitasking abilities, with experience ideally in the hospitality or administrative fields. The role involves flexibility in shifts, including evenings and weekends, and offers a compensation of £33,000 per annum. Perks such as exclusive staff rates and social events are included for a supportive work environment.