Night Operations Manager - Luxury Hotel & Guest Experience

De Vere Limited; Chesham; On-site; GBP 29,000; Full time

Job summary

A hospitality group in Chesham is looking for an Assistant Nights Manager to oversee the hotel operations during the night shift. The role involves ensuring guest safety and comfort, managing check-ins and check-outs, and performing nightly audits. Ideal candidates will have hospitality experience and the ability to work night hours. In return, excellent benefits are offered, including a competitive salary, complimentary leisure access, and additional perks for loyalty, creating a fun and supportive work environment.

Benefits

Annual complimentary 2-night stay

Free meals on duty

Complimentary gym access

Paid day off for your birthday

Discounts on overnight stays

31 days holiday annually

Access to Apprenticeship programmes

24/7 health and wellbeing support

Qualifications

• Experience working during night hours essential.
• Proven experience in a guest-focused service role is required.
• Confidence in ensuring health and safety of guests at night.

Responsibilities

• Ensure the nightly hotel operation runs smoothly and safely.
• Complete the night audit and manage guest check-ins and check-outs.
• Perform hotel walkarounds to ensure security throughout the night.

Skills

Hospitality experience

High standards of service delivery

Communication skills

Experience of night shifts

Job description

A hospitality group in Chesham is looking for an Assistant Nights Manager to oversee the hotel operations during the night shift. The role involves ensuring guest safety and comfort, managing check-ins and check-outs, and performing nightly audits. Ideal candidates will have hospitality experience and the ability to work night hours. In return, excellent benefits are offered, including a competitive salary, complimentary leisure access, and additional perks for loyalty, creating a fun and supportive work environment.