Director of Operations

ExeTech; Cambridge; On-site; GBP 125,000 - GBP 150,000; Part time

Job summary

A summer education organization in Cambridge is seeking a Director of Operations (Seasonal) to oversee logistics and ensure smooth operations for various programs. The ideal candidate will have strong communication and organizational skills, coupled with knowledge of the Cambridge area. Responsibilities include booking excursions, managing budgets, and ensuring compliance with procedures. This role offers half-board accommodation and a remuneration from £680, with opportunities for training and a positive experience for students.

Benefits

Paid training

Half-board accommodation

Qualifications

• Experience in a similar role is desirable.
• Knowledge of Cambridge city and its colleges is essential.
• Experience on a summer school is highly desirable.
• Experience working with young people is essential.

Responsibilities

• Be the first point of contact for all operational needs.
• Book excursions, transport, and caterings within budget.
• Maintain an overview of excursions, meals, and daily schedules.
• Assist with urgent enquiries and implement contingency plans.
• Ensure compliance with financial and operational procedures.
• Uphold Reach Cambridge’s core values and standard procedures.
• Undertake additional duties as requested by the Program Director.

Skills

Excellent communication skills – both written and verbal

Exceptional organisation and planning skills

Excellent troubleshooting and problem solving skills

Job description

• Job Title: Director of Operations (Seasonal)
• Place of Work: Cambridge University – Colleges classrooms and sports grounds. (Residing overnight for the duration of the program).
• Reporting to: Program Director
• Remuneration:From £680 based on experience. In addition, paid training takes place on the first Friday and Saturday. Half-board accommodation will be provided for the duration of your employment.

The resident Director of Operations role is to ensure all logistics and operations are booked, adhere to all health and safety guidelines, run smoothly and to budget, and offer a lasting, positive experience to all of our students.

The summer 2026 program dates are as follows:

• Program Preparation Week: Monday 29th June – Saturday 4th July 2026
• Friday 3rd July – Saturday 18th July 2026
• Friday 17th July – Saturday 1st August 2026
• Friday 24th July – Saturday 8th August 2026
• 31st July – Saturday 15th August 2026

Please note – there will be compulsory Induction Training in Cambridge during the Friday and Saturday of your first program (these dates are shown above). If you have a graduation ceremony scheduled on these days we may be able to make alternative arrangements for your on-boarding. Please get in touch if you need to.

We will consider applicants who are available for one, two or all of the programs.

Duties & Key Responsibilities:

• As an ambassador of Reach Cambridge be the first point of contact for all operational needs and during non-classroom activities – principally during activities, evenings, meals and excursions.
• Book all excursions, transport and external catering by set deadlines before the summer schools, and manage these bookings within set budgets and logistical considerations discussed with the Program Director.
• During the summer, maintain an overview of the bigger picture excursions and meals, as well as the daily schedule and ensure all updates and plans are communicated clearly to all staff, students and third parties. Work with the Program Director to make considered changes due to any unforeseen circumstances.
• Remain flexible and prepare to assist with urgent enquiries, changes and, where appropriate, help to implement contingency plans.
• Communicate and nurture relationships with both internal and external stakeholders, at all levels of seniority, with ease.
• Ensure all staff are aware of, and comply with, the day-to-day management, administrative, financial and operational procedures of Reach Cambridge, including the safeguarding policy, and offer advice and guidance where they do not. Uphold, protect and promote Reach Cambridge’s core values, protocols and standard operating procedures so that students do the same.
• Undertake all other duties and responsibilities commensurate with the knowledge, skills and experience of this role as may be requested by the Program Director or one of their nominees.

Skills:

• Excellent communication skills – both written and verbal.
• Ability to demonstrate exceptional organisation and planning skills
• Excellent troubleshooting and problem solving skills

Experience and Knowledge:

• Experience in a similar role (Desirable)
• Cambridge city, its colleges and history (Essential)
• Previous experience on a summer school (Highly desirable)
• Previous experience working with young people (Essential)