Supervisor

Schuh Limited; Bristol; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A popular footwear retailer in Bristol is seeking a Supervisor for their kids' store. The role demands outstanding people skills and the ability to lead a team to ensure a remarkable shopping journey for customers. You will engage with both customers and staff, assist in management responsibilities, and promote the brand’s values. Previous retail or supervisory experience is preferred, and full training will be provided. The position offers generous perks, including discounts and flexible working hours.

Benefits

Up to 40% product discount

Up to 29 days holiday

Flexible working hours

Employee assistance programme

Pension scheme

Qualifications

• Enthusiastic, incredibly ambitious and ready for anything.
• Optimistic and energetic with a keen eye for detail.
• Previous supervisory experience in customer service and/or retail preferred.

Responsibilities

• Lead the team ensuring a great shopping experience for customers.
• Engage daily with customers and staff.
• Assist in management tasks and delegate effectively.

Skills

Outstanding people skills

Passionate about retail

Experience in customer service

Ability to engage customers

Leadership qualities

Job description

Job Description

Posted Friday 30 January 2026 at 01:00

We have an exciting opportunity for Supervisor to join our kids store in Bristol, Cribbs Causeway!

For this role you will need to demonstrate outstanding people skills - as well as being a natural with our 'little customers'.

About the role –

• Leading the team by example ensuring our little shoppers and their parents/guardians feel like they have had the best shopping journey from start to finish
• Engaging with customers and staff members alike
• Helping your team to exceed their goals and celebrating their achievements
• Striving for operational excellence
• Assisting with management responsibilities and delegating tasks within the team
• Adhering to company policies and guidelines
• Promoting the schuh brand through our service values

About the person -

• Enthusiastic, incredibly ambitious and ready for anything
• Optimistic and energetic
• Prepared to work hard
• Act as a role model in store
• Passionate about retail/customer service/footwear
• Keen eye for detail and knowledge of trends
• Previous supervisory experience in customer service and/or retail experience would be preferable. Full training will be given for the role.

About the perks/benefits –

• Up to 40% product discount for you and your loved ones as well as an annual 100% discount up to the value of £75 / €90 for shoes to wear to work
• Up to 29 days holiday (including bank holidays) increasing to 34 after three years’ service
• Your birthday off to celebrate you
• Flexible working hours / contracts to work when suits you
• Perk platform for hundreds of discounts
• Manage, save and access your wages as you earn them to get paid your way
• Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services.
• A pension scheme to help you save for the future
• Development and progression opportunities across store and Head Office
• Hourly rates will match or exceed the national minimum wage for your age

About schuh –

At schuh we are the ‘Same but different’.

By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves.

This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly.

We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.

Our Talent Acquisition Team will work as quickly as possible to review your application. In the meantime, if you have any questions or would like any additional information at all, please contact [e-mail]