Hybrid Order-to-Delivery Specialist

Haier Europe; Warrington; Hybrid; GBP 25,000 - GBP 27,000; Full time

Job summary

A leading home appliance company in Warrington seeks an Order to Delivery Specialist. You will ensure effective processing of customer orders, updating data, and communicating with carriers. The ideal candidate should have excellent customer service experience, strong communication, and problem-solving skills, with a background in order fulfilment. This role offers a salary of £25,150 to £27,000, hybrid working, and various employee benefits including pension contributions and discounts.

Benefits

Salary of £25,150 to £27,000

Up to 6% Employer Pension Contribution

Enhanced sick pay policy

Employee Assistance Program

Training support schemes

Staff discounts on products

Discounted gym access

Qualifications

• Demonstrable experience in building internal and external relationships.
• Experience in order fulfilment or processing.
• Hands-on approach to problem-solving.

Responsibilities

• Ensure smooth processing of customer orders from receipt to delivery.
• Update customer data and communicate with carriers.
• Check product availability and maintain customer satisfaction.

Skills

Customer service experience

Excellent communication skills

Problem-solving skills

Negotiation skills

Tools

Microsoft Office

Job description

A leading home appliance company in Warrington seeks an Order to Delivery Specialist. You will ensure effective processing of customer orders, updating data, and communicating with carriers. The ideal candidate should have excellent customer service experience, strong communication, and problem-solving skills, with a background in order fulfilment. This role offers a salary of £25,150 to £27,000, hybrid working, and various employee benefits including pension contributions and discounts.