Room Attendant

InterContinental Hotels Group PLC; Greater London; On-site; GBP 33,000; Full time

Job summary

A luxury hotel chain is seeking a Room Attendant to join their Housekeeping team in London with an immediate start. The position requires excellent organizational skills and a polite demeanor, along with experience in hotel cleaning. Responsibilities include changing linens and ensuring rooms are inviting for guests. This role offers a competitive hourly wage and various perks, including paid overtime and professional development opportunities, working in a prestigious and supportive hotel environment.

Benefits

£15.79 per hour

28 days holiday including bank holidays

Wagestream financial wellbeing app

Free meals on duty

Career development programs

Company sick pay and life insurance

Hotel and restaurant discounts

Retail discounts from various stores

Qualifications

• Experience in hotel cleaning or as a Room Attendant.
• Ability to handle guest concerns with a positive attitude.
• Willingness to learn and work as part of a team.

Responsibilities

• Change towels, make beds, and clean bathrooms.
• Ensure rooms are fully stocked and inviting.
• Provide excellent customer service to hotel guests.

Skills

Well organized

Polite and pleasant personality

Experience handling guests queries

Ability to work with little supervision

Flexibility to work shifts

Job description

Hotel: London Park Lane (LONHB), One Hamilton Place, Park Lane, W1J 7QY

At InterContinental London Park Lane, we are currently looking to for a Room Attendant to join the Housekeeping team with an immediate start.

Welcome to InterContinental London Park Lane

Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

We are looking for a Room Attendant to join our team and provide excellent customer service to our hotel guests. You will need to be well organised, have lots of energy, a polite and pleasant personality and have experience with handling guests queries and concerns.

Our Room attendants’ responsibilities include changing towels, making beds and cleaning bathrooms. You will also make sure the rooms are fully stocked, clean and always inviting. We are looking for someone who can work with little or no supervision while delivering a great service and who has the flexibility to work shifts. If you have previous experience in Hotel Cleaning, as a Room Attendant or a Public Area Cleaner and you are willing to learn new things and work as part of the wider hotel team, we would love to hear from you.

We are committed to offer and provide our Room Attendants with a competitive salary and a large range of benefits:

• £15.79 per hour(£32,843.20 annual salary)plus paid overtime and great IHG perks!
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days(Pro Rated)
• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Free meals on duty
• Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities
• We provide every employee company sick pay and life insurance.
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Most importantly, we’ll help you grow and develop you as an individual and inspire incredible.

At InterContinental London Park Lane, our ambition is to define our unique culture.

• The kind of culture that inspires you to be all you can be.
• An invitation to tap into your unique personality to deliver and achieve incredible things.
• An expectation to play your part in empowering and inspiring others.
• An opportunity to learn, grow and push what’s possible.belime **nive**
• The promise of a personal and professional journey
• A place where everyone can belong and feel part of something bigger.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Who we are

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.