Room Attendant

Hyatt Hotels Corporation; Greater London; Hybrid; GBP 40,000 - GBP 60,000; Part time

Job summary

A leading hospitality company seeks a Room Attendant Flexi for its Hyatt Regency London Blackfriars location. This role involves cleaning and servicing guest rooms, replenishing amenities, and maintaining high standards of cleanliness. Ideal candidates are reliable and detail-oriented, with a commitment to excellent customer service. Benefits include discounted hotel stays, meals on duty, and opportunities for learning and career development. Join a team where your individuality is celebrated and your role matters.

Benefits

Discounted hotel stays

Free meals on duty

50% discount on food and beverages

Uniform provided

Headspace membership

Continuous learning opportunities

Qualifications

• Friendly, reliable, and detail-oriented individual with pride in cleanliness.
• Ability to work well in a fast-paced environment.
• Excellent customer service skills.

Responsibilities

• Clean and service guest rooms to hotel standards.
• Replenish room amenities and maintain housekeeping carts.
• Report maintenance issues promptly and ensure timely room completion.

Job description

Overview

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"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Hyatt Regency London Blackfriars is located directly outside Blackfriars station, a few minutes away from Bank and is a short stroll from St. Paul’s Cathedral, the Tate Modern and South Bank. The Grade II-listed five-star hotel is steeped in regal history, residing on the former grounds of King Henry VIII's Bridewell Palace. The hotel offers 205 stylish guest rooms and suites, 4 meeting spaces, 2 restaurants and 1 signature bar.

At Hyatt, there’s a home for every stage of your career. With Flexi-Hours, you are in control of your schedule. We will let you know what shifts are available, and you simply let us know which ones are convenient for you. This is a great way to earn extra money and develop new skills in your free time. You might even discover a career you didn’t know existed.

Schedule: Available working hours will vary each week and can range anywhere from 0 to 40 hours.

Responsibilities

• Clean and service guest rooms to hotel standards, including making beds and replacing linens.
• Replenish room amenities such as toiletries, towels, beverages, and stationery.
• Vacuum, dust, and sanitize all room surfaces, bathrooms, and fixtures.
• Report maintenance issues, damages, or safety concerns to the supervisor promptly.
• Ensure all assigned rooms are completed within the shift timeframe.
• Handle guest requests politely and efficiently, maintaining excellent customer service.
• Follow all health, safety, and hygiene protocols, including proper handling of cleaning chemicals.
• Maintain housekeeping carts, equipment, and storage areas in a clean, organized condition.

About you

You are a friendly, reliable, and detail‑oriented individual who takes pride in creating clean, comfortable spaces for guests. You work well in a fast‑paced environment, enjoy being part of a team, and bring a positive, helpful attitude to every shift. You’re committed to maintaining high standards and delivering excellent guest experiences.

Role and Benefits

As a Room Attendant Flexi at Hyatt Regency London Blackfriars, you will enjoy the benefits Hyatt has to offer:

• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1250 hotels in over 76 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone\'s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job, it’s a career for people who care.

Next steps

Next steps: Apply today for this Room Attendant Flexi role and start your journey at Hyatt Regency London Blackfriars!