Minibar Attendant

InterContinental Hotels Group PLC; Greater London; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A luxury hotel in London is seeking a Mini Bar Attendant. Responsibilities include restocking and organizing mini-bars, maintaining inventory, and providing exceptional customer service. Ideal candidates should possess strong organizational skills and a willingness to learn. The role offers a competitive hourly wage along with great employee benefits such as holiday pay and professional development opportunities. If you are interested in contributing to a luxurious guest experience, apply today!

Benefits

£15.79 per hour

28 days holiday including bank holidays

Free meals on duty

Wagestream financial wellbeing app

Company sick pay and life insurance

Professional career development programs

Discounts at hotels and restaurants globally

Qualifications

• Ability to provide excellent customer service.
• Strong organizational skills to manage mini-bar items.
• Willingness to learn and adapt.

Responsibilities

• Restock and organize mini-bars in guest rooms.
• Maintain inventory and reorder supplies as necessary.
• Provide information about mini-bar contents to guests.

Skills

Customer service

Organization

Independence

Job description

Hotel: London Park Lane (LONHB), One Hamilton Place, Park Lane, W1J 7QY

At InterContinental London Park Lane, we are currently looking to for a Mini Bar Attendant to join the team with an immediate start date.

Welcome to InterContinental London Park Lane

Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

As our Mini Bar Attendant, you will be responsible for ensuring that hotel room mini bars are consistently stocked, organized, and maintained to the highest standards. This position plays a key role in delivering excellent customer service and creating a positive guest experience. You will be working independently to ensure mini bars are stocked and organized in a timely manner and you are willing to learn new things and work as part of the wider hotel team, we would love to hear from you.

Key Responsibilities

• Restock the mini bar in guest rooms with a variety of beverages, snacks, and other items as required, ensuring that they meet the hotel’s quality standards.
• Maintain a well-organized and visually appealing mini-bar setup, ensuring that all items are in good condition and neatly arranged.
• Conduct regular inventory checks to ensure all mini-bar items are available in adequate quantities and reorder supplies from the storeroom when stock levels are low.
• Maintain accurate records of all mini-bar items and update inventory logs daily.
• Provide guests with information about the mini-bar contents and answer any inquiries or special requests promptly and courteously.
• Assist guests with any special mini-bar arrangements, such as specific beverage preferences or dietary needs.
• Maintain a tidy around the mini-bar and replenish supplies as needed to ensure a fresh, welcoming appearance.

Benefits

• £15.79 per hour (£32,843.20 annual salary) plus paid overtime and great IHG perks!
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• Free meals on duty
• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• We provide every employee company sick pay and life insurance.
• Professional career development with our IHG Leadership programs
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Most importantly, we’ll help you grow, and develop you as an individual and inspire incredible.

Our Culture

• The kind of culture that inspires you to be all you can be.
• An invitation to tap into your unique personality to deliver and achieve incredible things.
• An expectation to play your part in empowering and inspiring others.
• An opportunity to learn, grow and push what’s possible.
• The promise of a personal and professional journey
• A place where everyone can belong and feel part of something bigger.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.