Food Store Shift Leader & Team Coach

Marks & Spencer Plc; Aberdeen City; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading retail company in Aberdeen is looking for a Team Support Manager to oversee daily store operations. This role involves coordinating resources, driving team productivity, and coaching staff to deliver excellent customer service. Ideal candidates will have experience in retail management and possess strong leadership and digital skills. The company is committed to inclusivity and offers flexible working options.

Benefits

Flexible working arrangements

Inclusive work culture

Career development opportunities

Qualifications

• Experience in a retail or customer-facing environment.
• Ability to manage diverse teams effectively.
• Good communication skills to build relationships with customers and colleagues.

Responsibilities

• Lead the fill operation and coordinate resource allocation.
• Drive productivity and coach colleagues on best practices.
• Ensure operational tasks are completed efficiently across the store.

Skills

Customer service

Team leadership

Digital skills

KPI management

Job description

A leading retail company in Aberdeen is looking for a Team Support Manager to oversee daily store operations. This role involves coordinating resources, driving team productivity, and coaching staff to deliver excellent customer service. Ideal candidates will have experience in retail management and possess strong leadership and digital skills. The company is committed to inclusivity and offers flexible working options.