Gas Works Coordinator

Sanctuary Group; Rochford; On-site; GBP 40,000 - GBP 60,000; Full time

Job description

Gas Works Coordinator – Rochford

Sanctuary provides in‑house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not‑for‑profit organisation, we aim to achieve outstanding results for our customers based on our values – working in an open and transparent way, creating strong partnerships with our customers and providing a first‑class customer service.

Location: Rochford (balance of home and office working)
Salary: £38,693 – £40,729 per year (rising after 12 months)
Hours: 40 hours per week

Responsibilities

• Managing the planning of all gas works jobs (Boiler servicing, repairs and installation)
• Communicating with customers and identifying their needs in relation to planned gas works to ensure any special requirements are identified and managed appropriately
• Organising team meetings and taking minutes for these, ensuring they are sent out after the meeting
• Building and maintaining relationships with key stakeholders
• Delivering high quality services to satisfy the needs and expectations of current and future residents
• liaising with installers ensuring the job has been completed to a high standard and equipment is counted for

Skills and experiences

• Ability to use data‑driven insights to identify good and poor performance areas
• Working knowledge of effective communication at all levels
• Previous experience of extracting and interrogating data from computer systems
• Good understanding of written and spoken English
• Working knowledge of good practice consultation or customer participation activities and practices
• Proven experience of working to deadlines and prioritising workloads
• Basic user of Microsoft Packages including Word and Excel

Benefits

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £38,693 per annum (rising to £40,729 per annum after 12 months, subject to satisfactory performance)

Interviews are expected to take place during the week commencing 9th March 2026. The exact date will be confirmed with shortlisted candidates.

If you’re unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right, depending on application numbers, to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion and Equality

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent unlawful working. Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.