Pensions Client Lead | Hybrid & Growth

WTW group; Leeds; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A financial services firm in the UK is seeking a Pensions Client Manager to oversee and enhance client relationships for multiple clients. This hybrid role requires expertise in pensions administration and the ability to engage effectively with senior stakeholders. The successful candidate will develop client service propositions and lead continuous improvement initiatives within operations. The position offers a competitive benefits package including healthcare, a pension scheme, and a strong focus on work-life balance.

Benefits

25 days annual leave and an extra WTW day

Comprehensive health and wellbeing package

Defined contribution pension scheme with matched contributions

Employee assistance programme

Electric vehicle car scheme

Qualifications

• Experience leading client interactions as a Pensions Client Manager is essential.
• In-depth understanding of the pensions industry required.
• Ability to engage with senior management effectively.

Responsibilities

• Manage and own client relationships for multiple WTW clients.
• Develop client service propositions to increase business opportunities.
• Promote continuous improvement culture within operations.

Skills

Previous experience in pensions administration

Understanding of occupational DB and DC pension schemes

Strong communication skills

Client relationship management

Problem-solving in service delivery

Job description

A financial services firm in the UK is seeking a Pensions Client Manager to oversee and enhance client relationships for multiple clients. This hybrid role requires expertise in pensions administration and the ability to engage effectively with senior stakeholders. The successful candidate will develop client service propositions and lead continuous improvement initiatives within operations. The position offers a competitive benefits package including healthcare, a pension scheme, and a strong focus on work-life balance.