Breakfast Waiter / Waitress

Strand Palace Hotel; Greater London; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A central London hotel is seeking a friendly and enthusiastic Breakfast Waitress/Waiter to provide excellent customer service. You will meet and greet guests, ensure a well-stocked breakfast buffet, and maintain high-quality standards in service. The role values a positive attitude and attention to detail, contributing to an unforgettable guest experience. Join us in a vibrant team culture promoting sustainability, social responsibility, and personal growth.

Benefits

Instant access to wages through Wagestream

Free meals on every shift

Earn up to £300 with ‘Introduce a Friend’ bonus

Free laundry and dry cleaning

Paid half-day off on your birthday

Clear career pathways with paid training

Regular team socials and parties

Paid volunteering day each year

Life assurance cover

24/7 access to confidential support services

Northbank Privilege Card discounts

Health cashback plan

50% off food and drinks

Exclusive discounted room rates

Special discounts at hotels globally

Qualifications

• Positive can-do attitude.
• Attention to detail and a focus on maintaining high-quality standards.

Responsibilities

• Meet, greet, and service all guests in a friendly manner.
• Ensure breakfast buffet is fully stocked and well presented.
• Clean breakfast area thoroughly after service.

Job description

Develop your career at Strand Palace – Great Place to Work 2025

Join our team at Strand Palace, located in the heart of central London! We are looking for a friendly and enthusiastic Breakfast Waitress/Waiter to join the Breakfast team to deliver an unforgettable guest experience.

Your Benefits

Working at Strand Palace has its perks. As part of our team, you’ll have access to a range of benefits, including:

• Instant access to your wages through Wagestream – no more waiting for payday!
• Free meals on every shift – breakfast, lunch, and dinner included.
• Earn up to £300 with our ‘Introduce a Friend’ bonus scheme when you refer someone great.
• Free laundry and dry cleaning – saving you time and money.
• Enjoy a paid half-day off on your birthday – because you deserve to celebrate!
• Clear career pathways with paid training, development courses, and apprenticeship opportunities to help you grow and succeed.
• Regular team socials and parties, including fun nights out at London activity bars – with free food, drinks, and great company.
• A paid volunteering day each year to support a cause close to your heart.
• Life assurance cover for peace of mind.
• 24/7 access to confidential support services, including counselling, legal advice, and financial guidance.
• Northbank Privilege Card – giving you discounts at local shops, restaurants, and attractions.
• Health cashback plan for dental, vision, and physiotherapy expenses.
• 50% off food and drinks in our hotel bar and restaurant – for you and your friends and family.
• Exclusive discounted room rates at Strand Palace for you and your loved ones.
• Special discounts at hotels around the world, including the L+R Hotels collection.

What You Will Be Doing

• To meet, greet, and service all guests in a friendly manner, the highest level of customer care and hospitality at all times.
• Ensure the breakfast buffet is fully stocked and well presented at all times.
• Work in an efficient manner to ensure tables are re-laid to standard as soon as possible on a continual basis.
• Ensure all guests receive excellent service and enjoyable breakfast experience.
• To ensure that the breakfast area is thoroughly cleaned after service and tables are cleared and re-set for Lunch service.
• Ensure all tables are cleaned and relayed to the standard, ensuring that all condiments and tableware are highly polished at all times.

What We’re Looking For

• Positive can-do attitude
• Share your radiant smile with our guests and team
• Go above and beyond to create unforgettable guest experiences.
• Attention to detail and a focus on maintaining high-quality standards.

Join a Great Place to Work - Welcome to Strand Palace

Strand Palace has proudly earned the Great Place to Work certification, and for good reason. We’re more than just a hotel – we’re a team that values connection, quality, and a little fun along the way. Our culture thrives on exceptional service, genuine interactions, and a shared passion for hospitality.

We describe ourselves as confident, creative, and personable – if that sounds like you, we think you’ll fit right in. At Strand Palace, you'll join a friendly community. From themed staff lunches and charity walks to Executive Team breakfast service and monthly Town Hall events, we host a wide range of well‑being activities that help our teams connect, recharge, and celebrate achievements across the hotel.

We’re also proud to be leaders in sustainability and social impact. Strand Palace has been awarded the Green Key for two consecutive years and is part of the FuturePlus programme – a commitment to creating a positive impact across environmental sustainability, social responsibility, diversity and inclusion, and climate action.

Come be part of something meaningful. Join us at Strand Palace – where your personality and purpose can shine.