Leeds Branch Operations Specialist

Wolseley UK Limited; Leeds; On-site; GBP 26,000; Full time

Job summary

A leading trade merchant in Leeds is seeking a Branch Operations Assistant to support customer inquiries and manage orders. Responsibilities include liaising with suppliers, picking and packing goods, and providing exceptional customer service. The ideal candidate should have experience in sales or customer service, excellent communication skills, and a positive attitude. This position offers a competitive salary of £25,652 plus bonuses and excellent benefits, with no weekend work required.

Benefits

Annual leave increasing with length of service

Generous pension scheme

Potential for bonuses

Enhanced maternity/adoption leave

Access to online and high street discounts

Free access to healthcare

Cycle to Work scheme

Qualifications

• Industry or merchant experience is advantageous.
• Proven experience in a sales or customer service role.
• Excellent communication skills and confidence in customer interactions.
• PC literacy is key.
• Dependable team player with a strong work ethic.
• Eagerness to learn with a positive and enthusiastic attitude.

Responsibilities

• Work with large contract clients from Social Housing to the MOD.
• Handle customer inquiries/orders via email and phone.
• Source and get quotes from suppliers for customer orders.
• Pick/pack goods within the warehouse.
• Support in all areas of the branch to meet customer requirements.

Skills

Industry or merchant experience

Sales or customer service experience

Excellent communication skills

PC Literacy

Team player

Positive attitude

Job description

A leading trade merchant in Leeds is seeking a Branch Operations Assistant to support customer inquiries and manage orders. Responsibilities include liaising with suppliers, picking and packing goods, and providing exceptional customer service. The ideal candidate should have experience in sales or customer service, excellent communication skills, and a positive attitude. This position offers a competitive salary of £25,652 plus bonuses and excellent benefits, with no weekend work required.