Branch Operations Assistant

Wolseley UK Limited; Leeds; On-site; GBP 26,000; Full time

Job summary

A leading trade merchant in Leeds is seeking a Branch Operations Assistant to support customer inquiries and manage orders. Responsibilities include liaising with suppliers, picking and packing goods, and providing exceptional customer service. The ideal candidate should have experience in sales or customer service, excellent communication skills, and a positive attitude. This position offers a competitive salary of £25,652 plus bonuses and excellent benefits, with no weekend work required.

Benefits

Annual leave increasing with length of service

Generous pension scheme

Potential for bonuses

Enhanced maternity/adoption leave

Access to online and high street discounts

Free access to healthcare

Cycle to Work scheme

Qualifications

• Industry or merchant experience is advantageous.
• Proven experience in a sales or customer service role.
• Excellent communication skills and confidence in customer interactions.
• PC literacy is key.
• Dependable team player with a strong work ethic.
• Eagerness to learn with a positive and enthusiastic attitude.

Responsibilities

• Work with large contract clients from Social Housing to the MOD.
• Handle customer inquiries/orders via email and phone.
• Source and get quotes from suppliers for customer orders.
• Pick/pack goods within the warehouse.
• Support in all areas of the branch to meet customer requirements.

Skills

Industry or merchant experience

Sales or customer service experience

Excellent communication skills

PC Literacy

Team player

Positive attitude

Job description

Branch Operations Assistant page is loaded## Branch Operations Assistantlocations: Leedstime type: Full timeposted on: Posted Todayjob requisition id: JR114779**Salary:****£25,652 + Bonus + Excellent Benefits****Branch Operations Assistant - Leeds (LS14 1NH)** **- Managed Services**We are Managed Services, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.In addition to the £25,652 salary, there are also benefits on tap – including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!As a **Branch Operations Assistant** based in **Leeds** you will be responsible for:* Working with large contract clients from Social Housing to the MOD.* Dealing with customer enquiries/orders via email and over the phone and processing their orders* Speaking to suppliers to source and get quotes on cost for parts, materials and special order items for customers* Working within the warehouse picking/packing goods* Assisting the team in all areas of the branch where needed to ensure customer requirements are metThis is a permanent, full-time position working 40 hours per week, Monday to Friday 7.30am - 4.30pm. No weekend work required.**And here’s what we’d like you to have:*** Industry or merchant experience is advantageous* Proven experience in sales or customer service role* Excellent communication skills and confidence in customer interactions.* PC Literacy is key* Dependable team player, prepared to support in all areas of the branch with a strong work ethic.* Eagerness to learn, with a positive and enthusiastic attitude**We look forward to receiving your application!**Managed Services are a trusted partner who make it easy for our customers to have what they want, where and when they want it. We provide services to clients who need a truly bespoke offering. For businesses across large residential, social housing, local authorities, retailers, and construction businesses, including FM companies, we can offer value right through the supply chain, through specialist sourcing, operating dedicated stores for the contract, and seamless procurement processes.*We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect.*