Senior Manager, Luxury Land Experiences & Product Innovation

Royal Caribbean Group; Greater London; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A major cruise line is seeking a Senior Manager, Land Experience & Product Development to lead strategies for immersive guest experiences. This role requires over 5 years of experience in destination management and product development within the tourism or luxury cruise sectors. The successful candidate will oversee operational excellence, maintain relationships with tour operators, and leverage data for continuous improvement. Strong communication skills and proficiency in tools like Excel and PowerPoint are essential, alongside a related degree or equivalent experience.

Benefits

Competitive compensation and benefits package

Career development opportunities

Qualifications

• 5+ years in Destination Management, Tour Operating, and Product Development.
• Experience in tourism or in the luxury cruise/hotel/land segment.
• Able to conduct travel.

Responsibilities

• Lead strategy and execution of land-based guest experiences.
• Build relationships with global tour operators and local guides.
• Oversee land-based program execution and monitor guest satisfaction scores.

Skills

Client communication

Problem solving

Analytical skills

Presentation preparation

Education

4-year degree or equivalent work experience

Tools

Excel

Word

Outlook

MS PowerPoint

Job description

A major cruise line is seeking a Senior Manager, Land Experience & Product Development to lead strategies for immersive guest experiences. This role requires over 5 years of experience in destination management and product development within the tourism or luxury cruise sectors. The successful candidate will oversee operational excellence, maintain relationships with tour operators, and leverage data for continuous improvement. Strong communication skills and proficiency in tools like Excel and PowerPoint are essential, alongside a related degree or equivalent experience.