Team Leader (Clinical Client)

Maxlife Care Pty; Guildford; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading care service provider in Guildford is seeking a Team Leader to supervise a team of support workers providing care to clients with disabilities. The ideal candidate will have at least a year of supervisory experience, a qualification in nursing or disability support, and strong clinical knowledge. This role involves direct care and administrative duties to ensure high-quality support for clients. A commitment to person-centered practices and the ability to manage multiple priorities are essential for success.

Benefits

Learning & Development opportunities

Competitive Pay

Dynamic Work Environment

Career Growth opportunities

Qualifications

• Minimum 1 plus years of experience in supervising or leading a large team of disability support workers.
• Qualifications in nursing desirable and/or clinical complex care experiences necessary.
• Experience across a range of disabilities, including challenging behaviors, Mental Health, and Cerebral Palsy, Brain injury, Peg feeding, Manual handling.
• A Certificate III in Disability (or similar/higher qualification).
• Strong communication skills and the ability to build rapport with both participants and team members.
• Empathy for the challenges faced by individuals with disabilities and a commitment to Person-Centered Practices.
• Organizational skills, a proactive mindset, and the ability to manage multiple priorities.
• An Australian Driver’s License and access to your own car is desirable.

Responsibilities

• Supervise and support team members, escalating any concerns to the Area Manager.
• Ensure the environment is one in which team members can perform their duties effectively and efficiently.
• Have strong clinical knowledge to support complex disability.
• Monitor on-site roster changes such as staff swaps liaising with Rostering team to resolve any urgent changes.
• Assist Area Managers to build team rosters 4 - 6 weeks in advance.
• Ensure that the Client care plans meet the needs of the client and are being followed by all support workers.
• Build relationships with key stakeholders of the participant.
• Ensure houses operate in compliance with relevant legislation, regulations and company policy and procedures.
• Ensure high quality record keeping and completeness of internal documents at the House.
• Complete Mandatory reporting.
• In home care assisting and enabling participants with daily tasks including meal preparation, personal care and administering medication.

Job description

Team Leader - Guildford (Clinical Client)

Lead a team of Support workers to deliver a high quality of care to client with Tracheostomy, Peg feeding & Mental Health challenges.

Overview

Maxlife Care is a leading provider of premium disability services. Our team of dedicated doctors and experienced support workers partner with clients to deliver quality, caring, and person-centred services tailored to their needs. Our mission is to enhance the quality of life for every client entrusted to our care. We achieve this by empowering our staff, fostering respect and dignity, and creating a culture of belonging. Maxlife Care strives to set the benchmark in the industry for delivering exceptional care with a focus on continuous improvement.

We are looking for experienced Disability Support Team Leaders who have experience supporting people with complex clinical (high needs), mental health conditions, physical disabilities and challenging behaviors. This role reports to an Area Manager who supports and trains you.

In this role you will be expected to do 1 day per week administration and the remainder will be focused on direct care of our participants and supervision of the Disability Support Workers.

In this role you will support the Area Manager to ensure we deliver high quality of care and enable participants to achieve their goals by:

• Supervise and support team members, escalating any concerns to the Area Manager.
• Ensure the environment is one in which team members can perform their duties effectively and efficiently.
• Have strong clinical knowledge to support complex disability.
• Monitor on-site roster changes such as staff swaps liaising with Rostering team to resolve any urgent changes.
• Assist Area Managers to build team rosters 4 - 6 weeks in advance.
• Ensure that the Client care plans meet the needs of the client and are being followed by all support workers – this includes EMP, MMP, BSP and other support plans.
• Build relationships with key stakeholders of the participant.
• Ensure houses operate in compliance with relevant legislation, regulations and company policy and procedures.
• Ensure high quality record keeping and completeness of internal documents at the House.
• Complete Mandatory reporting.
• In home care assisting and enabling participants with daily tasks inc. meal preparation, personal care and administering medication.

About you

• Minimum 1 plus years of experience in supervising or leading a large team of disability support workers.
• Qualifications in nursing desirable and/or clinical complex care experiences necessary.
• Experience across a range of disabilities, including challenging behaviors, Mental Health, and Cerebral Palsy, Brain injury, Peg feeding, Manual handling.
• A Certificate III in Disability (or similar/higher qualification).
• Strong communication skills and the ability to build rapport with both participants and team members.
• Empathy for the challenges faced by individuals with disabilities and a commitment to Person-Centered Practices.
• Organizational skills, a proactive mindset, and the ability to manage multiple priorities.
• An Australian Driver’s License and access to your own car is desirable.

Why Maxlife Care?

• Learning & Development: We offer continuous opportunities to expand your knowledge and grow in your role.
• Make a Real Difference: Mentoring and supporting individuals with disabilities gives you the chance to make a lasting impact on their lives.
• Competitive Pay: Attractive and competitive pay rates (SCHADS Award).
• Dynamic Work Environment: Work with a team that shares your commitment to quality care, integrity, and empathy.
• Career Growth: Opportunities to grow and progress within a rapidly expanding organization.

Our Values

At the core of everything we do are our values: Belonging, Quality, Integrity, Innovation, Empathy, and Diversity. These principles guide us in making every decision and fostering a positive, inclusive culture.

How to apply

Ready to join a team that makes a difference? To apply, click the "Apply Now" button and attach your resume and cover letter, outlining your relevant experience and skills. We look forward to hearing from you!