Team Leader

Maxlife Care Pty; Newcastle upon Tyne; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading disability support service provider in Newcastle upon Tyne seeks a Disability Support Team Leader. You will lead a team of support workers to provide high-quality care for clients with mental health challenges and physical disabilities. The role requires team leadership, operational support, and hands-on care. Ideal candidates will have a minimum of one year of supervisory experience, a Certificate III in Disability, and a passion for helping others. Competitive pay and career development opportunities are offered.

Benefits

Continuous learning and development

Mentoring opportunities

Competitive pay rates

Dynamic work environment

Career growth opportunities

Qualifications

• Minimum 1 year of experience in a leadership role in disability support.
• Experience with individuals with mental health and challenging behaviors.
• Ability to manage multiple priorities and responsibilities.

Responsibilities

• Lead and support a team of Disability Support Workers.
• Ensure compliance with care plans and relevant regulations.
• Provide hands-on support for participants as needed.

Skills

Supervising a team of disability support workers

Supporting individuals with mental health and disabilities

Strong communication skills

Proficiency in Excel

Organizational skills

Education

Certificate III in Disability

Job description

Overview

Lead a team of Support workers to deliver a high quality of care to clients with Mental Health challenges and high BOC.

Join the Maxlife Care Team – Empowering Lives, Making a Difference

Maxlife Care is a premium provider of disability care services, led by a dedicated team of doctors, nurses, and experienced support workers. Our mission is to partner with our participants to deliver personalized, high-quality care that meets their unique and complex needs. At Maxlife Care, we are committed to improving the quality of life for our participants by fostering an environment of empowerment, belonging, respect, and dignity.

We are currently seeking experienced Disability Support Team Leaders to join our compassionate and dynamic team.

This role is ideal for individuals with experience in supporting people with mental health conditions, physical disabilities, and challenging behaviors. You will work closely with an Area Supervisor, who will provide training, guidance, and support to ensure the highest standards of care are maintained.

About the Role

• Leadership & Supervision: Lead and support a team of Disability Support Workers, escalating concerns to the Area Manager as needed.
• Operational Support: Ensure an efficient and effective working environment for the team, addressing roster changes and staffing issues in collaboration with the Roster Coordinator.
• Roster Management: Assist Area Managers in building team rosters 8-12 weeks in advance to ensure optimal coverage.
• Quality Care Delivery: Ensure that client care plans, including BSP, and other support plans, are being followed and meet the needs of each participant.
• Stakeholder Engagement: Build strong relationships with key stakeholders to ensure coordinated care and ongoing support.
• Compliance & Documentation: Ensure the homes are compliant with relevant legislation, regulations, and company policies while maintaining high-quality records and completing mandatory reporting.
• Direct Care: Provide hands-on support for participants, including meal preparation, personal care, administering medication, and assisting with daily activities.

About You

To thrive in this role, you will bring:

• A minimum of 1 year of experience in supervising or leading a team of disability support workers.
• Experience supporting individuals with a range of disabilities, including mental health, autism, and challenging behaviors.
• Previous experience working across multiple group homes or SIL houses.
• Proficiency in basic Excel for creating weekly reports.
• A Certificate III in Disability (or similar/higher qualification).
• Strong communication skills and the ability to build rapport with both participants and team members.
• Empathy for the challenges faced by individuals with disabilities and a commitment to Person-Centered Practices.
• Organizational skills, a proactive mindset, and the ability to manage multiple priorities.
• A NSW Driver’s License (or equivalent) and access to your own car is desirable.

Why Maxlife Care?

At Maxlife Care, we value the following:

• Learning & Development: We offer continuous opportunities to expand your knowledge and grow in your role.
• Make a Real Difference: Mentoring and supporting individuals with disabilities gives you the chance to make a lasting impact on their lives.
• Competitive Pay: Attractive and competitive pay rates (SCHADS Award).
• Dynamic Work Environment: Work with a team that shares your commitment to quality care, integrity, and empathy.
• Career Growth: Opportunities to grow and progress within a rapidly expanding organization.

Our Values

At the core of everything we do are our values: Belonging, Quality, Integrity, Innovation, Empathy, and Diversity. These principles guide us in making every decision and fostering a positive, inclusive culture.

How to Apply: Ready to join a team that makes a difference? To apply, click the "Apply Now" button and attach your resume and cover letter, outlining your relevant experience and skills. We look forward to hearing from you!