Team Leader

nationalcaregroup.com; Ferryhill; On-site; GBP 28,000; Full time

Job summary

A prominent care provider in Ferryhill is seeking a compassionate Team Leader to enhance service quality for adults with learning disabilities and complex needs. The role involves leading a supportive team, ensuring high-quality care, and implementing person-centred support plans. The ideal candidate will possess leadership skills and experience in care settings. In addition to a competitive salary of £13.14 per hour, a £1000 joining bonus is offered. Interested candidates are encouraged to apply, embracing a culture of inclusion and growth.

Benefits

£1000 Welcome Bonus

Paid training & recognised qualifications

Flexible financial support

Wellbeing-focused culture

Refer-a-Friend rewards

Inclusive workplace

Qualifications

• Experience supporting adults with learning disabilities or complex needs.
• Ability to lead, motivate, and develop a team.
• Natural leader in a care setting.

Responsibilities

• Lead, support, and inspire your team across multiple services.
• Ensure person-centred, high-quality care is delivered.
• Drive positive outcomes for individuals with learning disabilities.

Skills

Leadership

Support for adults with learning disabilities

Emotional intelligence

Education

Level 3 NVQ/QCF in Health and Social Care

Job description

Ref: ncg/TP/10106305/7457

TEAM LEADER

SALARY: £13.14 PER HOUR (£27,331.20 PER ANNUM)

WORKING HOURS: 40 HOURS PER WEEK

HIGHLEA CARE LIMITED

£1000 JOINING BONUS

Are you ready to take the next step in your social care career? Join Highlea Care Limited part of National Care Group, today as a Team Leader.

Highlea Care is a well-established and trusted provider of supported living and outreach services for adults with learning disabilities, autism, mental health needs, and complex needs.

At the heart of everything we do is a person-centred approach — we work closely with each individual to understand their goals, build on their strengths, and help them live confident, independent, and fulfilling lives.

No day is the same and no individual we support is the same. Check out what a life is like as a support worker: https://youtu.be/B5BD5rwYp3E

We are now we’re looking for a compassionate, driven, and experienced Team Leader to join our growing team. Step into Leadership and make every day Count!

Why chose National Care Group?

At National Care Group, you’re not just starting a job— you’re joining a mission: to empower people to live their best lives, with dignity, independence, and support every step of the way.

Here’s what’s in it for you:

• £1000 Welcome Bonus – our way of saying thank you for joining
• Grow your career – paid training & recognised qualifications (NVQs, QCFs)
• Lead with impact – a role where your leadership truly matters
• Flexible financial support – within instant access to earned pay via Stream
• Wellbeing-focused culture – because your happiness and health matter too
• Refer-a-Friend rewards – get rewarded for bringing great people into our team
• Inclusive workplace – we celebrate diversity, age, and individuality

The Team Leader Role

As a Team Leader, you’ll work closely with senior management to assess support needs, implement person-centred plans, and inspire new ideas to continually improve the quality of care and support we provide.

Responsibilities

• Lead, support, and inspire your team across multiple services
• Ensure person-centred, high-quality care is delivered at all times
• Drive positive outcomes for individuals with learning disabilities, autism, and complex needs
• Oversee support plans, compliance, and internal quality audits
• Build strong, trusted relationships with families, colleagues, and professionals

About you

You’re someone who’s passionate about making a difference – a natural leader who thrives in a care setting and knows how to bring out the best in others.

• Experience supporting adults with learning disabilities or complex needs
• A Level 3 NVQ/QCF in Health and Social Care (or willing to work towards it)
• The ability to lead, motivate, and develop a team
• A kind, respectful, and emotionally intelligent approach

Curious but not quite ready to apply? No problem — feel free to reach out and have a quick chat with our team! We’re happy to answer questions or give you a better sense of the role before you hit “submit.” Just drop us a message at [e-mail]

Don’t meet every single requirement? We invite you to apply anyway!

At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!