Team Leader

nationalcaregroup.com; Manchester; On-site; GBP 27,000; Full time

Job summary

A leading social care organization based in Manchester is seeking a passionate Team Leader to manage and support staff while ensuring quality care for individuals with diverse needs. This role involves overseeing staff development, promoting client well-being, and ensuring compliance with company policies. Ideal candidates will have experience managing teams and a Level 3 NVQ in Health and Social Care. Join us to make a difference and help individuals achieve their personal goals.

Benefits

Paid training

Opportunities for career development

Inclusive work culture

Rewards through a Refer a Friend scheme

Financial management app access

Qualifications

• Minimum of 6 months experience in a Team Leader role.
• Must hold a full UK driving licence.
• Experience supporting adults with learning disabilities.

Responsibilities

• Oversee staff management and development.
• Ensure client well-being and safety.
• Monitor and assist in delivering individual activities.
• Coordinate effective communication with external parties.
• Participate in on call duties.

Skills

Team management

Motivation

Interpersonal skills

Listening

Education

Level 3 NVQ/QCF in Health and Social Care

Job description

Salary: £13.00 per hour (£27,040.00 per annum) (Pay rate under review for April 2026)

Working Hours: 40 hours per week

Service: Affinity Supporting People South Limited

Location: Manchester

We are currently seeking a passionate Team Leader to join our team at Affinity Supporting People South Limited Supporting Living Services in Manchester.

Affinity Supporting People South Limited is part of National Care Group. We deliver person-centred care and support, tailored to meet the needs of individuals with a range of diagnoses, including complex physical difficulties, learning difficulties, autism and mental health. Our dedicated team works closely with those we support to deliver person-centred care, empowering each individual to reach their goals and fulfil their aspirations.

About National Care Group

National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.

• The opportunity to develop a career in a secure and fulfilling role at an organisation that values growing its team from within.
• You can continuously learn on the job with the benefit of paid training and the opportunity to gain recognised qualifications.
• You will work at an organisation that celebrates age, gender and diversity within an inclusive culture.
• The organisation promotes an environment of wellbeing with support for you to stay healthy and happy.
• The opportunity to earn rewards through a Refer a Friend scheme.
• Access to an app called Stream, enabling greater control over your finances.

The Team Leader Role

As a Team Leader, you will promote and ensure that the company vision of person-cent support is implemented whilst maintaining an individual’s potential and independence. You will be the front-line manager, whilst also ensuring all necessary back-office duties are completed within compliance.

A Team Leader is required to respect and work cooperatively with others, enabling the people we support to live in their own home or within their local community with dignity and confidence. Responsibilities include:

• Overall responsibility for staff management and staff development.
• Leading the staff in promoting each client’s well-being, safety and quality of life.
• Monitor and assist the effective delivery of group and individual activities within homes that address agreed client goals and the progress of clients against agreed outcome and well-being measures.
• Ensure that liaison with external parties within their areas of responsibility is coordinated effectively to ensure that communication is effective and consistent within the home.
• Work in accordance with Company values, policies and procedures, legislation and national minimum standards.
• Meet agreed individual annual objectives.
• Promote each client’s well-being, safety and quality of life
• Responsibility for completing and reviewing internal quality compliance systems
• Participate in on call duties

The most important qualities needed are the ability to treat others with respect, listen to their needs and understand their emotions. Be Kind, friendly and honest.

The Ideal Candidate

• Supporting adults withlearning disabilities.
• Have a minimum of a Level 3 NVQ/QCF in Health and Social Care or working towards this.
• Able to motivate and manage a team.
• Minimum of 6 months experience in a Team Leader role
• Must hold a full UK driving licence

If you’re passionate about delivering life-changing support and want to be part of a forward-thinking, supportive organisation — we want to hear from you.

Don’t meet every single requirement? We invite you to apply anyway!

At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!