Billing & Debt Data Quality Specialist (Hybrid)

SmartestEnergy; Worthing; Hybrid; GBP 27,000; Full time

Job summary

A leading energy firm is looking for a Billing & Supply Debt Executive for a 6-month FTC. This role focuses on resolving billing and supply issues, ensuring customer accounts are accurate. Responsibilities include analyzing account data, addressing discrepancies, and engaging with customers. Ideal candidates will have experience in data quality within utilities and be driven to ensure compliance. The position offers flexible hybrid working options, balancing office and remote work to improve work-life balance.

Benefits

Flexible working arrangements

Diversity and inclusion commitment

Qualifications

• Experience in data quality roles within a utilities provider or similar, specifically in billing or metering.
• Experience in collecting outstanding debt on customer accounts.
• Understanding of the impact of data quality on financial performance & Debt.

Responsibilities

• Investigate and resolve billing and supply issues.
• Engage with customers to address billing queries.
• Implement corrective actions based on data analysis.

Skills

Experience in data quality roles within utilities

Experience in collecting outstanding debt

Understanding of data quality impact on financial performance

Job description

A leading energy firm is looking for a Billing & Supply Debt Executive for a 6-month FTC. This role focuses on resolving billing and supply issues, ensuring customer accounts are accurate. Responsibilities include analyzing account data, addressing discrepancies, and engaging with customers. Ideal candidates will have experience in data quality within utilities and be driven to ensure compliance. The position offers flexible hybrid working options, balancing office and remote work to improve work-life balance.