Dockhand – Marina Operations

City of Kingston; Kingston upon Thames; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A municipal organization is looking for a Dockhand for Marina Operations during Summer 2026. In this role, you will provide customer service and ensure compliance with marina regulations. Applicants must be enrolled in secondary or post-secondary studies, at least 16 years old, and willing to obtain a First Aid/CPR certification. This position fosters a welcoming and diverse workplace and requires strong interpersonal skills and commitment to community service.

Qualifications

• Must be 16 years of age as of April 27, 2026.
• Willingness to obtain Standard First Aid/CPR certification at candidate's expense.
• Valid G2 or G Driver’s Licence is an asset.

Responsibilities

• Provide excellent customer service at the marina.
• Coordinate and allocate slips based on boat size.
• Ensure compliance with marina rules and regulations.

Skills

Customer service skills

Bilingualism (English and French)

Ability to work effectively both independently and as part of a team

Excellent verbal and written communication skills

Strong organizational skills

Education

Enrolled in full-time secondary or post-secondary studies

Tools

MS Word

Excel

Point of Sale Systems

Job description

Dockhand – Marina Operations (Summer Student 2026)

Job Title: Dockhand – Marina Operations (Summer Student 2026)

The City of Kingston is grateful to experience the traditional territories of Anishinabek, Haudenosaunee and Huron-Wendat. Kingston is a smart, livable city in the heart of eastern Ontario. Its stable and diversified economy includes global corporations, innovative start‑ups and all levels of government.

At the City of Kingston, we believe that diversity and inclusion are essential elements of a thriving workplace. We value the unique perspectives and experiences that each individual brings to our team. As we continue to grow, we are dedicated to creating an environment where all employees feel welcomed, respected, and empowered to contribute their best work.

As staff, you play a pivotal role in enhancing people's lives by delivering exceptional, customer‑centered services of the highest quality. Within our highly ethical environment, you'll embrace accountability by consistently going above and beyond, actively listening to our customers, creatively addressing their needs, and maintaining unwavering respect for all individuals you serve.

Position Summary

Reporting to the Supervisor of Recreation Facilities, the Dockhand is responsible for ensuring adherence to Marina rules and regulations and providing excellent customer service to the boating community.

Responsibilities

• Welcome public in a friendly, courteous manner and provide directions upon request
• Aid in the security of overall facility and dock boats as required
• Coordinate available slips with Cashiers
• Allocate slips according to boat size and general awareness of boaters needs
• Greet and usher arriving boats to allocated slips
• Aid boats leaving marina to ensure a safe and courteous cast off
• Perform payment transactions
• Pump Fuel in accordance with the Fuel Handling Act
• Operate wastewater pump out equipment
• Responsible for the clean‑up and removal of debris and seaweed from the water, docks, and grounds on a daily basis
• Produce shift‑end reports
• Operate point of sale equipment and answer phones
• Accountable for daily cash receipts
• Maintain accurate records of all boats in marina
• Clean the marina office daily and clean the marina and on‑shore facilities as required
• Assist other marina staff with general maintenance of the marina facilities and sites as required
• Comply with the Occupational Health and Safety Act (OHSA) as well as the Corporation of the City of Kingston’s Health and Safety Program
• Other duties as assigned
• Must be available to start work as of April 27, 2026
• Hours of operation are 7:00am – 10:00pm, Sunday – Saturday, including holidays

Qualifications, Competencies

• Must be enrolled in and returning to full‑time secondary or post‑secondary studies in fall of 2026 – Verification required
• Must be 16 years of age as of April 27, 2026
• Must have current Standard First Aid/CPR with Automated External Defibrillator certification or be willing to obtain this certification at the candidate’s own expense prior to starting in the role
• Valid Class G2 or G Driver’s Licence is considered an asset
• Pleasure Craft Operator Card; Marine Personnel Training; and Restricted Operator Certificate – Maritime is considered an asset
• Knowledge of the Liquid Fuels Handling Act is required
• VHF radio licence is preferred
• Experience with cash handling and knowledge of various computer software and point of sale systems (Word, Excel, etc.) is considered an asset
• Must demonstrate corporate values of Belonging, Collaboration, Accountability, and Innovation

Skills, Abilities, Work Demands

• Bilingualism (English and French) is preferred; additional languages an asset
• Strong customer service skills
• Ability to work effectively both independently and as part of a team
• Excellent verbal and written communication skills
• Working knowledge of MS Word, Excel
• Ability to organize and prioritize tasks
• Judgement and discretion when dealing with confidential information
• Ability to follow instructions and perform assigned duties with limited direct supervision
• Excellent interpersonal skills
• Must be able to obtain and maintain a satisfactory criminal record check at candidate’s own expense

Closing Statement

Please inform us of any accommodations we need to make to ensure a barrier‑free recruitment experience. Accommodations are available in accordance with the Ontario Human Rights Code (OHRC) and Accessibility for Ontarians with Disabilities Act (AODA) at any stage in the recruitment process. We’re happy to provide more information if you email us at [e-mail].

Please apply to Career Opportunities at: www.cityofkingston.ca/Careers. Your resumé must demonstrate how you meet position requirements. Please upload to your profile any educational degrees, diplomas and/or certificates that are relevant and required for the position.

We thank all who apply; however, only those selected for further consideration will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act. The City of Kingston may utilize artificial intelligence (AI) assisted tools throughout the recruitment process. All final hiring decisions are made by qualified municipal staff.

Please ensure to check any spam or junk folders for any emails coming from a City of Kingston account.