Water Systems Technical Support Engineer (Remote)

Global Water Solutions Ltd.; Woking; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading water solutions provider is looking for a Mechanical Product Support Representative in Woking, England. The role requires expertise in mechanical and electrical engineering, providing technical and installation support for multifunction taps and water treatment products. Candidates should have a strong customer-service orientation, excellent problem-solving skills, and experience in technical installations. Benefits include a competitive salary, a supportive work environment, and professional development opportunities.

Benefits

Competitive salary and benefits package

Pension Scheme

25 days annual leave plus bank holidays

Supportive, collaborative working environment

Opportunities for international exposure

Qualifications

• Minimum 3–4 years of experience in technical installations, servicing, or commissioning.
• Solid understanding of plumbing design and electrical wiring.
• Excellent communication skills in English, additional languages are advantageous.

Responsibilities

• Develop deep technical knowledge of all GWS products.
• Provide on‐site and remote technical support to installers and customers.
• Diagnose and troubleshoot system issues related to plumbing and electronics.

Skills

Mechanical engineering

Electrical engineering

Water flow systems knowledge

Problem-solving skills

Customer service skills

Communication skills

Analytical skills

Education

Technical qualification in Mechanical, Electrical or Electronic Engineering

Tools

CRM software

Job description

A leading water solutions provider is looking for a Mechanical Product Support Representative in Woking, England. The role requires expertise in mechanical and electrical engineering, providing technical and installation support for multifunction taps and water treatment products. Candidates should have a strong customer-service orientation, excellent problem-solving skills, and experience in technical installations. Benefits include a competitive salary, a supportive work environment, and professional development opportunities.