Head of Client Success, Europe - Equity & Growth

Applied Intuition Inc.; Greater London; On-site; GBP 125,000 - GBP 150,000; Full time

Job summary

A financial technology firm is seeking a Head of Client Success for Europe to enhance client satisfaction and retention. This role requires strong expertise in FX markets and client management, while analyzing trading data for optimization opportunities. Candidates should have over 6 years of experience in client-facing roles and a proven ability to strengthen institutional relationships. The position offers competitive compensation and opportunities to work with leading financial institutions in a fast-paced environment.

Benefits

Competitive compensation package, including equity

Opportunity to work on cutting-edge technology

Collaborative work environment

Professional development opportunities

Qualifications

• 6+ years of experience in client-facing roles with financial services institutions.
• Strong understanding of FX markets, trading operations, and treasury workflows.
• Proven track record of growing institutional relationships.

Responsibilities

• Analyze client trading data to identify opportunities for volume growth.
• Manage smooth client ramping processes, including technical integration.
• Serve as the primary point of contact for institutional clients' day-to-day FX trading needs.

Skills

Client communication

Relationship management

Data analysis

Project management

Job description

A financial technology firm is seeking a Head of Client Success for Europe to enhance client satisfaction and retention. This role requires strong expertise in FX markets and client management, while analyzing trading data for optimization opportunities. Candidates should have over 6 years of experience in client-facing roles and a proven ability to strengthen institutional relationships. The position offers competitive compensation and opportunities to work with leading financial institutions in a fast-paced environment.