Distribution Account Manager

James Walker Group; Crewe; On-site; GBP 35,000 - GBP 50,000; Full time

Job summary

A global industrial organization based in the UK is seeking a Distribution Account Manager to manage and grow relationships with distribution partners. The role focuses on driving revenue, improving partner performance, and expanding market presence. Candidates should possess account management experience, strong negotiation skills, and the ability to build long-term relationships. This position requires strong communication and organisational skills along with proficiency in CRM systems.

Qualifications

• Proven experience in account management, sales, or distribution management.
• Strong commercial awareness and negotiation skills.
• Experience working with distributors, resellers, or channel partners (preferred).

Responsibilities

• Manage and develop relationships with existing distribution partners.
• Identify new revenue opportunities within the distribution network.
• Deliver agreed sales targets, KPIs, and growth plans.
• Process quotes and orders aligned with internal policies.
• Expedite and problem solve as needed.

Skills

Account management

Negotiation skills

Communication skills

CRM systems

Organisational skills

Job description

James Walker is part of the James Walker Group of Companies, who are a successful global Industrial organisation supplying high performance sealing products and solutions. With state-of-the-art material technology skills, the James Walker Strategic Business Unit (SBU) of the James Walker Group specialises in the provision of sealing solutions (elastomers, polymers, composites, engineering plastics, high nickel alloys).

Our worldwide group of companies has operations, sales and service entities across Europe, Middle East, India, Australia, New Zealand, SE Asia, South Africa and North and South America

Your Role

We are looking for a driven and commercially minded Distribution Account Manager to manage and grow relationships with our distribution partners. This role is key to driving revenue, improving partner performance, and expanding our market presence through effective account management and strategic collaboration.

You will act as the main point of contact for assigned distributors, ensuring strong engagement, identifying growth opportunities, and delivering against sales targets.

Key Responsibilities

• Manage and develop relationships with existing distribution partners
• Identify new revenue opportunities within the distribution network
• deliver agreed sales targets, KPIs, and growth plans
• Processing of quotes and orders aligned with our internal policies
• Quality focused approach - Right first time
• Expediting and problem solving
• Create and execute joint business plans with key partners
• Monitor sales performance, forecasting, and pipeline activity
• Support distributors with product training, promotions, and go-to-market initiatives
• Resolve commercial or operational issues to maintain strong partnerships
• Collaborate closely with internal teams including Sales, Operations, Marketing, and Finance
• Maintain accurate records and provide regular performance reporting

Skills & Experience

• Proven experience in account management, sales, or distribution management
• Strong commercial awareness and negotiation skills
• Experience working with distributors, resellers, or channel partners (preferred)
• Ability to build long-term relationships at all levels
• Excellent communication, presentation, and influencing skills
• Strong organisational skills with the ability to manage multiple accounts
• Confident using CRM systems and sales reporting tools