Contract Manager

AnaVation LLC; Bristol; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading healthcare solutions provider in the UK is seeking a driven Account Manager to take ownership of key customer accounts across the South West and South Central regions. This field-based role involves building strong, face-to-face relationships with customers, managing contract performance, and delivering revenue growth. Candidates should have at least three years' experience in a similar role, strong sales strategy execution, and good communication skills. A clean driving license is required as travel is necessary.

Qualifications

• Minimum of three years’ experience in a similar Account or Contract Manager role.
• Proven experience developing and executing sales strategies.
• Clear and effective communication skills, both written and verbal.

Responsibilities

• Build and maintain strong relationships with key stakeholders.
• Manage contract performance and service delivery across assigned accounts.
• Identify and progress new opportunities within existing customers.

Skills

Relationship building

Sales strategy development

Account management

Communication skills

Microsoft Office

CRM systems

Tools

Salesforce

Microsoft Excel

Microsoft PowerPoint

Job description

Overview

We are looking for a driven Account Manager to take ownership of key customer accounts across the South West and South Central regions. This is a field based, on the road role, suited to someone who enjoys spending time with customers and building strong, face to face relationships.

You will manage and grow existing accounts, lead regular customer reviews, and play a hands-on role in improving contract performance, retention, and revenue. If you like having real ownership, being out in the field, and making a visible impact across your region, this role offers plenty of scope to do just that.

Key Responsibilities

• Build and maintain strong relationships with key internal and external stakeholders
• Set customer objectives in collaboration with Key Decision Makers
• Manage contract performance and service delivery across assigned accounts
• Identify and progress new opportunities within existing customers
• Conduct regular on-site visits to support opportunity development, customer projects, and retention
• Lead pre-engagement fact-finding to shape future opportunities and routes to market
• Drive profitability improvements within accounts
• Deliver revenue growth through effective account planning and execution
• Maintain a strong understanding of the competitive landscape within customer accounts and the wider industry
• Provide feedback on industry and customer trends to support continuous business improvement

Candidate profile and requirements

• Minimum of three years’ experience in a similar Account or Contract Manager role, ideally within the healthcare or clinical waste sector
• Proven experience developing and executing sales strategies within an existing customer base
• Strong track record of managing accounts, including upselling and profit growth
• Clear and effective communication skills, both written and verbal, with confidence presenting to customers
• Good working knowledge of Microsoft Office, with intermediate Excel and PowerPoint skills
• Experience using CRM systems, ideally Salesforce
• Full clean driving licence and willingness to travel as required