Duty Manager: Fitness Club Leader & Member Experience

Nuffield Health Brentwood; Manchester; On-site; GBP 23,000 - GBP 28,000; Full time

Job summary

A leading health and fitness provider in Manchester is looking for a Duty Manager for their fitness club. The ideal candidate will have demonstrable sales experience and a passion for customer service. Key responsibilities include ensuring smooth operations, engaging with members, conducting tours, and achieving sales targets. A swimming ability is required as part of lifeguard duties. The role offers a competitive salary, a supportive work environment, and a comprehensive benefits package.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience.
• Ability to quickly understand business operations.
• Strong passion for customer service.

Responsibilities

• Ensure smooth club operations, including opening and closing duties.
• Prioritize member satisfaction and engagement.
• Support and guide colleagues while maintaining quality standards.
• Conduct tours for prospective members.
• Oversee health and safety protocols.
• Help achieve sales targets.
• Ability to swim to a high standard.

Skills

Sales experience

Excellent communication skills

Enthusiasm for customer service

Job description

A leading health and fitness provider in Manchester is looking for a Duty Manager for their fitness club. The ideal candidate will have demonstrable sales experience and a passion for customer service. Key responsibilities include ensuring smooth operations, engaging with members, conducting tours, and achieving sales targets. A swimming ability is required as part of lifeguard duties. The role offers a competitive salary, a supportive work environment, and a comprehensive benefits package.