Duty Manager - Fitness Club, Lead Team & Member Experience

Nuffield Health Brentwood; City of Edinburgh; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading healthcare charity is seeking a passionate Duty Manager for its fitness and wellbeing club in Edinburgh. You will be responsible for the smooth operation of the club, focusing on member satisfaction and sales targets. The ideal candidate should possess strong sales experience, excellent communication skills, and a collaborative spirit. The role offers a competitive salary, a supportive work environment, and a range of benefits including a free gym membership and health assessments.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience in a fitness or wellness environment.
• Strong passion for customer service and member satisfaction.
• Ability to lead and support colleagues effectively.

Responsibilities

• Ensure smooth operations of the fitness club.
• Engage with members to foster happiness and relationships.
• Conduct tours and explain unique benefits to prospects.
• Oversee health and safety protocols efficiently.
• Achieve sales targets and assist in lifeguard duties.

Skills

Sales experience

Excellent communication skills

Collaborative spirit

Customer service

Ability to swim

Job description

A leading healthcare charity is seeking a passionate Duty Manager for its fitness and wellbeing club in Edinburgh. You will be responsible for the smooth operation of the club, focusing on member satisfaction and sales targets. The ideal candidate should possess strong sales experience, excellent communication skills, and a collaborative spirit. The role offers a competitive salary, a supportive work environment, and a range of benefits including a free gym membership and health assessments.