Duty Manager

Nuffield Health Brentwood; Manchester; On-site; GBP 23,000 - GBP 28,000; Full time

Job summary

A leading health and fitness provider in Manchester is looking for a Duty Manager for their fitness club. The ideal candidate will have demonstrable sales experience and a passion for customer service. Key responsibilities include ensuring smooth operations, engaging with members, conducting tours, and achieving sales targets. A swimming ability is required as part of lifeguard duties. The role offers a competitive salary, a supportive work environment, and a comprehensive benefits package.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience.
• Ability to quickly understand business operations.
• Strong passion for customer service.

Responsibilities

• Ensure smooth club operations, including opening and closing duties.
• Prioritize member satisfaction and engagement.
• Support and guide colleagues while maintaining quality standards.
• Conduct tours for prospective members.
• Oversee health and safety protocols.
• Help achieve sales targets.
• Ability to swim to a high standard.

Skills

Sales experience

Excellent communication skills

Enthusiasm for customer service

Job description

Duty Manager – Fitness and Wellbeing Club
Bolton FWC | Fitness & Wellbeing Club | Permanent contract | Full time
Up to £27,744.59 per annum on experience plus sales commission
40 hours per week

Nuffield Health is the UK’s largest Healthcare Charity. We’re here to do important work. As we expand our team, we’re looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment.

As a Duty Manager at our gym, you’ll bring demonstrable sales experience and the ability to quickly get to grips with our business. You’re enthusiastic, with excellent communication skills and a collaborative spirit. You have a ‘can do’ attitude and you share our passion for excellent customer service.

As a Duty Manager, you will

• Be responsible for the smooth running of our club; including opening and closing the club when on shift
• Prioritize Member Satisfaction, engage with our members, fostering happiness and building strong relationships
• Lead by example, support and guide your colleagues while upholding the highest quality standards
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides
• Oversee health and safety protocols, addressing any issues swiftly and effectively
• Help achieve sales targets
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.