Leisure Club Assistant: Guest Experience & Wellness

Valor Hospitality Partners, LLC; Leeds; On-site; GBP 20,000 - GBP 24,000; Full time

Job summary

A leading hospitality management company in the UK is seeking a Leisure Club Assistant to enhance the leisure experience for guests. The role involves greeting and assisting visitors, ensuring the cleanliness and safety of facilities, and supporting leisure programs. Ideal candidates will have customer service experience, First Aid certification, and excellent communication skills. This position offers competitive pay and unique employee benefits such as discounts and wellness programs, aimed at fostering a healthy work-life balance.

Benefits

Discounts on hotel stays

50% discount at restaurants

Employee Assistance Programme

Healthcare Cash Plan options

Fully funded apprenticeship programmes

Generous refer-a-friend bonuses

Qualifications

• Previous experience in a customer-facing role, ideally in leisure/hospitality.
• Valid First Aid and CPR certification is highly desirable.
• Excellent verbal and written communication skills.
• Ability to work effectively within a team environment.
• Willingness to work various shifts, including evenings and weekends.

Responsibilities

• Greet and assist guests in a friendly and professional manner.
• Ensure all equipment and areas are clean, safe, and in good working condition.
• Monitor activity within the pool and gym areas to ensure a safe environment.
• Assist with the delivery of leisure and fitness programmes.
• Carry out front desk operations, including bookings and payments.
• Conduct regular checks to ensure compliance with health and safety regulations.

Skills

Customer Service Experience

First Aid Certification

Communication Skills

Team Player

Flexibility

Job description

A leading hospitality management company in the UK is seeking a Leisure Club Assistant to enhance the leisure experience for guests. The role involves greeting and assisting visitors, ensuring the cleanliness and safety of facilities, and supporting leisure programs. Ideal candidates will have customer service experience, First Aid certification, and excellent communication skills. This position offers competitive pay and unique employee benefits such as discounts and wellness programs, aimed at fostering a healthy work-life balance.