Head of Commercial Account Management – Northern Europe

Navan; Greater London; On-site; GBP 70,000 - GBP 100,000; Full time

Job summary

A leading travel and expense management firm in England is seeking an experienced leader for their Commercial Account Management team. This role involves building and managing a high-performing team of account managers, ensuring customer retention, and driving revenue growth. The ideal candidate has over 5 years of management experience in a customer-focused position within a high-growth technology environment. Competitive benefits and a four-day in-office work model are offered.

Benefits

Medical, dental, and vision coverage

Paid parental and bereavement leave

Mental health support

Connectivity stipends

Pet insurance

Qualifications

• 5+ years in management roles like Customer Success or Account Management.
• Experience accountable for revenue within a high-growth tech company.
• Strong problem-solving capabilities and effective communication.

Responsibilities

• Lead a team of account managers in London.
• Manage customer relationships and drive post-sales activity.
• Analyze performance of accounts to exceed revenue growth targets.

Skills

Management experience

Project management skills

Analytical skills

Strong communication

Attention to detail

People management

Ability to prioritize

Job description

A leading travel and expense management firm in England is seeking an experienced leader for their Commercial Account Management team. This role involves building and managing a high-performing team of account managers, ensuring customer retention, and driving revenue growth. The ideal candidate has over 5 years of management experience in a customer-focused position within a high-growth technology environment. Competitive benefits and a four-day in-office work model are offered.