Retail Assistant (Matchday)

EFL; West Bromwich; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A prominent sports club in West Bromwich is seeking a Retail Assistant to support matchday operations. The role involves providing exceptional customer service, maintaining high store standards, and handling merchandise information. Ideal candidates will be highly organized with excellent communication skills and must possess a full driving license and the right to work in the UK. This casual position may require evening, weekend, and bank holiday availability.

Qualifications

• Excellent communication skills both written and verbally.
• Highly organised and methodical approach to workload.
• Confidential and diplomatic in handling customer interactions.
• Possess a full driving license.
• Must have the right to work in the UK.

Responsibilities

• Provide merchandise information and excellent customer service.
• Help maintain the store's high standards during matchdays.
• Deliver a positive customer in-store experience.

Skills

Excellent communication skills

Highly organised

Methodical approach

Confidential and diplomatic

Full driving license

Job description

Overview

Here at West Bromwich Albion Football Club we have an exciting opportunity to join our retail team as a Retail Assistant for matchdays.

Responsibilities

• As a member of the retail team, you will help to deliver a positive customer in-store experience, providing merchandise information, give excellent customer service and help maintain the stores high standards at all times.
• This role will be a casual contract covering matchdays; this may include evenings, weekends and bank holidays as required and in line with business needs.

About The Candidate

Person Specification

• Highly organised and methodical approach to workload
• Confidential and diplomatic
• Excellent communication skills both written and verbally
• Full driving license
• Right to Work in the UK

About The Club

Equality and Diversity

West Bromwich Albion FC is an equal opportunities employer and is committed to provide equality and fairness for all employees and opposes all forms of unlawful and unfair discrimination and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.

Safer Recruitment

West Bromwich Albion is committed to safeguarding and promoting the welfare of children, young people and adults at risk, therefore expects all staff and volunteers to share this commitment.

It is unlawful for the Club to employ anyone who is involved with regulated activity who is barred from doing so and we will carry out rigorous pre-employment checks and screening.

DBS, References, Qualifications, Proof of Identity and Right Work in the UK checks will be required and carried out for this post.