Matchday Retail Assistant — Customer Service Dynamo

EFL; West Bromwich; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A prominent sports club in West Bromwich is seeking a Retail Assistant to support matchday operations. The role involves providing exceptional customer service, maintaining high store standards, and handling merchandise information. Ideal candidates will be highly organized with excellent communication skills and must possess a full driving license and the right to work in the UK. This casual position may require evening, weekend, and bank holiday availability.

Qualifications

• Excellent communication skills both written and verbally.
• Highly organised and methodical approach to workload.
• Confidential and diplomatic in handling customer interactions.
• Possess a full driving license.
• Must have the right to work in the UK.

Responsibilities

• Provide merchandise information and excellent customer service.
• Help maintain the store's high standards during matchdays.
• Deliver a positive customer in-store experience.

Skills

Excellent communication skills

Highly organised

Methodical approach

Confidential and diplomatic

Full driving license

Job description

A prominent sports club in West Bromwich is seeking a Retail Assistant to support matchday operations. The role involves providing exceptional customer service, maintaining high store standards, and handling merchandise information. Ideal candidates will be highly organized with excellent communication skills and must possess a full driving license and the right to work in the UK. This casual position may require evening, weekend, and bank holiday availability.