Junior IT Technician - Kickstart Your Tech Career in Tipton

Doocey Group; Leeds; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

An established utility and engineering contractor in the UK is seeking a Junior IT Technician to provide first-line support and assist in maintaining IT systems. This role involves troubleshooting hardware and software issues, setting up devices, and supporting network operations. Ideal candidates will possess strong communication skills, a passion for technology, and basic IT support experience. Graduate candidates with demonstrable interest in IT are also welcome to apply.

Benefits

Competitive salary

Regular salary reviews

Opportunity for growth

Qualifications

• 1 year of professional IT support experience or keen graduate with strong interest in IT.
• Basic knowledge of computer hardware including PCs, laptops, monitors, and printers.
• Familiarity with IT security best practices.

Responsibilities

• Provide first-line technical support to users for hardware, software, and connectivity issues.
• Log, track, and resolve support requests using a ticketing system.
• Set up and maintain user devices and peripherals.

Skills

Communication skills

Time management

Team working

Passion for technology

Basic networking understanding

Education

Relevant IT qualification at A-Level, Degree or HND level

Tools

Microsoft 365

Windows

macOS

Job description

An established utility and engineering contractor in the UK is seeking a Junior IT Technician to provide first-line support and assist in maintaining IT systems. This role involves troubleshooting hardware and software issues, setting up devices, and supporting network operations. Ideal candidates will possess strong communication skills, a passion for technology, and basic IT support experience. Graduate candidates with demonstrable interest in IT are also welcome to apply.