IT Manager: Lead IT Operations & Team Performance

FLIR Systems, Inc.; Fareham; On-site; GBP 45,000 - GBP 65,000; Full time

Job summary

A leading technology firm in Fareham is seeking an experienced IT Manager to oversee a team and manage IT operations. The role involves supporting users, managing KPIs, and ensuring compliance with enterprise standards. Ideal candidates should have over 5 years of IT support experience and strong leadership skills. This position offers a dynamic work environment with a focus on continuous improvement. Benefits include wellness rewards, private healthcare, and career growth opportunities.

Benefits

Wellness rewards

Private healthcare

Employee stock purchase program

Subsidized canteen

Qualifications

• At least 5 years of IT support experience.
• Experience using an incident management system.
• Experience in a Team Leader or Manager role.

Responsibilities

• Managing a team of 4 IT Staff members.
• Day-to-day management of IT operations.
• Providing onsite IT support for Raymarine.

Skills

IT Support experience

Team Leadership

Microsoft Windows OS

Incident management

Customer service orientation

Tools

ServiceNOW

Microsoft Office

Job description

A leading technology firm in Fareham is seeking an experienced IT Manager to oversee a team and manage IT operations. The role involves supporting users, managing KPIs, and ensuring compliance with enterprise standards. Ideal candidates should have over 5 years of IT support experience and strong leadership skills. This position offers a dynamic work environment with a focus on continuous improvement. Benefits include wellness rewards, private healthcare, and career growth opportunities.