Engineering and Office Support Lead

Buro Happold group.; Leeds; Hybrid; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading engineering consultancy in the UK is seeking an experienced UK Support Lead for a 9-month fixed-term contract. The ideal candidate will oversee a team providing exceptional administrative and coordination support, driving improvements, team culture, and operational excellence. This role offers a hybrid work model with a competitive salary and various benefits. If you have leadership experience and a proactive mindset, apply now to join a team that values innovation and collaboration.

Benefits

Hybrid working arrangements

Discretionary bonus

25 days holiday entitlement

Generous pension scheme

Flexible benefits

Enhanced parental leave

Learning and development programs

Qualifications

• Previous experience as a Team Leader or Line Manager.
• Strong relationship-building, negotiation, and communication skills.
• High levels of emotional intelligence and attention to detail.

Responsibilities

• Lead a UK-wide team of coordinators and assistants.
• Manage recruitment and performance of team.
• Build relationships with engineering teams for support needs.

Skills

Leadership capability

Communication skills

Relationship building

Problem-solving mindset

Tools

MS365

Job description

Overview

The following content displays a map of the jobs location - Leeds, London, Bath, Manchester

Job Reference burohappold/TP/145984/1881

Number of Positions:

1

Contract Type:

Fixed Term Contract

Competitive

Working Hours:

37.5

Location:

Leeds, London, Bath, Manchester

Closing Date:

04/03/2026

Job Category:

Business Support

Business Unit:

Business Operations

Support

About The Role

Support text: Help Shape How World ‑ Class Engineering Teams Work - Join Us as Our UK Support Lead

This person can be based in any of our UK offices (Bath, Leeds, London, Manchester) on a hybrid working model.

At Buro Happold, we believe that exceptional engineering begins with exceptional support. Our UK Engineering Support team plays a vital role in enabling our technical specialists to focus on innovative project delivery by providing skilled, reliable and proactive administrative and coordination expertise across all disciplines.

We are now looking for a UK Engineering & Office Support Lead on a 9-month fixed term contract to oversee this critical, UK ‑ wide function. This is an exciting opportunity for a confident and collaborative leader who is passionate about operational excellence, people development and driving continuous improvement.

Key Responsibilities

You will be responsible for leading a UK ‑ wide team of Lead Group Coordinators, Group Coordinators and Admin Assistants, ensuring they feel supported, motivated and equipped to deliver an excellent service. Key responsibilities include:

• Providing clear, confident and empathetic line management to direct and indirect reports.
• Overseeing resourcing and recruitment to ensure optimal team coverage.
• Leading performance management, appraisals and career development.
• Acting as a point of escalation and resolving issues constructively and promptly.
• Embedding a positive, inclusive and wellbeing ‑ focused team culture.
• Identifying skills gaps and guiding upskilling and development initiatives.
• Leading the team through organisational change with clarity and confidence.
• Maintaining strong, consistent communication within the team and with stakeholders.
• Championing the Engineering Support function and promoting its value across the business.
• Working collaboratively with Business Support leadership to drive improvement.
• Building proactive relationships with engineering teams to ensure support meets their needs and evolves with the business.

About You

We’re looking for someone who brings strong leadership capability, excellent communication skills and a proactive, solutions ‑ focused mindset. You will need to demonstrate:

• Previous experience as a Team Leader or Line Manager.
• Strong relationship ‑ building, negotiation and communication skills.
• High levels of emotional intelligence, professionalism and attention to detail.
• Confidence in decision ‑ making and the ability to think on your feet.
• Proficiency in MS365 and enthusiasm for new technologies.
• Sound judgement, discretion and the ability to handle sensitive information.
• A collaborative, approachable and supportive working style.
• Adaptability, creativity and a positive, calm demeanour in changing environments.

Why Join Buro Happold?

At Buro Happold, we believe in creating a better, more sustainable world. You’ll be part of a team that values innovation, collaboration, and excellence. We offer a supportive environment where your contributions make a real difference

What we offer you

Bring your knowledge and expertise to one of the world\'s most respected consultancies.

• Hybrid working arrangements
• Discretionary bonus
• Holiday entitlement of 25 days per annum (exclusive of bank holidays) and flexible holiday arrangements
• Generous company pension scheme, life assurance and income protection
• Flexible benefits including cycle scheme, dental insurance, optical cover, travel insurance, season ticket loans, and corporate discounts
• Enhanced parenthood leave policies
• A strong commitment to continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you
• Entitlement to two memberships to professional bodies or subscriptions
• A commitment to your wellbeing through a comprehensive employee assistance programme and wellbeing activities
• An opportunity to support your local community and those in society that are most in need, wherever they are located in the world through our Share Our Skills (SOS) programme
• A supportive and inclusive environment that will welcome you through social and outreach activities from the Young Employees Forum to mentoring
• An international culture that wherever your career takes you at Buro Happold, you won\'t be far from exceptional.

Apply

Apply now and be where exceptional is everywhere.

A place for everyone

Buro Happold values an individual\'s flexible approaches to working patterns as an important part of the way you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers.

Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds and experiences that shape us. Appreciating each other’s differences is key, we want employees to feel they don’t have to mask elements of their identity to thrive.

We are working to change the lack of representation of marginalised groups in the built environment and are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing difference allows us to develop the most innovative and elegant solutions.

Please let us know if there are any adjustments we could make to the application process to make it easier and more comfortable for you. Contact [e-mail] so we can work with you to support you throughout your application. #LI-EM1 #LI-Hybrid