Deputy Manager — Path to GM with Training & Bonuses

Hollywood Bowl; Dudley; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading entertainment company in Dudley is seeking a Deputy Manager to oversee operations in the absence of the Centre Manager. This role involves managing a team to meet financial targets and delivering exceptional customer service. Candidates should have management experience in leisure, hospitality, or retail, with a passion for customer satisfaction. The position offers various perks, including a 40-hour contract, bonuses, and opportunities for professional development.

Benefits

Monthly performance bonus

50% off food during shifts

28 days holiday plus additional leave

Access to in-house training programmes

Free monthly game vouchers

Responsibilities

• Take accountability for the centre in the absence of the Centre Manager.
• Support the Centre Manager with back of house and front of house operations.
• Deliver financial targets and service standards in key result areas.

Skills

Management experience in leisure, hospitality, or retail

Passion for customer service

Experience delivering financial targets

Coaching and developing large teams

Willingness to work nights and weekends

Job description

A leading entertainment company in Dudley is seeking a Deputy Manager to oversee operations in the absence of the Centre Manager. This role involves managing a team to meet financial targets and delivering exceptional customer service. Candidates should have management experience in leisure, hospitality, or retail, with a passion for customer satisfaction. The position offers various perks, including a 40-hour contract, bonuses, and opportunities for professional development.