Assistant Manager: Centre Operations Leader

Hollywood Bowl Group; Oxford; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

An entertainment company in the UK is seeking an Assistant Manager to lead a team, enhance customer experiences, and manage operations in a fun and dynamic environment. The ideal candidate will have management experience, a passion for customer service, and a proven ability to inspire teams. This role offers a 40-hour contract with bonuses, a supportive training program, and a range of staff discounts and benefits, including enhanced leave options.

Benefits

Monthly bonus scheme

50% off food while working

28 days holiday

Healthcare cash plan

Free game vouchers

Access to counselling support

Qualifications

• Management experience in leisure, hospitality, or retail preferred.
• A strong focus on customer service is essential.
• Experience in coaching and developing large teams.

Responsibilities

• Coach and mentor the team to ensure performance standards.
• Oversee daily operations and enhance customer experiences.
• Support the General Manager in achieving financial goals.

Skills

Management experience

Customer service passion

Ability to inspire teams

Willingness to work nights and weekends

Desire for success

Job description

An entertainment company in the UK is seeking an Assistant Manager to lead a team, enhance customer experiences, and manage operations in a fun and dynamic environment. The ideal candidate will have management experience, a passion for customer service, and a proven ability to inspire teams. This role offers a 40-hour contract with bonuses, a supportive training program, and a range of staff discounts and benefits, including enhanced leave options.