General Manager - Thriving Family Entertainment Centre

Hollywood Bowl; Birmingham; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading entertainment firm in the UK is seeking a motivated General Manager to oversee operations at one of their centres. In this role, you will be responsible for financial performance, team leadership, and delivering excellent customer service. The ideal candidate has extensive experience in a management position within the leisure, hospitality, or retail sectors, with a strong focus on operational excellence and team development. This role offers various benefits, including performance bonuses and opportunities for career growth.

Benefits

Performance bonus

Outperformance bonus

50% off food during shifts

Free games vouchers

Access to Team Member Support Programme

Qualifications

• Hands-on General Manager experience ideally in leisure, hospitality, or retail.
• Managing a budget of at least £1 million.
• Proven track record in operational standards and team development.

Responsibilities

• Run one of Hollywood Bowl Group's busy centres.
• Create a safe and fun environment for team and customers.
• Drive financial and commercial performance across all revenue streams.

Skills

Budget management experience

Operational excellence

Sales optimization

Coaching and development

Resilience

Flexibility

Empathy

Adaptability

Job description

A leading entertainment firm in the UK is seeking a motivated General Manager to oversee operations at one of their centres. In this role, you will be responsible for financial performance, team leadership, and delivering excellent customer service. The ideal candidate has extensive experience in a management position within the leisure, hospitality, or retail sectors, with a strong focus on operational excellence and team development. This role offers various benefits, including performance bonuses and opportunities for career growth.