Administration Assistant

NFU Mutual Group; Colchester; On-site; GBP 12,000 - GBP 25,000; Part time

Job summary

A leading insurance agency in Colchester is looking for a part-time Administration Assistant. You will be responsible for greeting customers, managing documentation, reconciling invoices, and maintaining office supplies. The ideal candidate will have prior administrative experience, strong computer skills, and good organizational abilities. This role offers 25 days of holiday, company pension, and a supportive work environment. Applications should be sent via CV and covering letter to the specified email.

Benefits

25 days holiday plus bank holidays pro rata

Free parking

Company Pension Scheme

Full training provided

Qualifications

• Proven office, secretarial or administrative experience essential.
• Strong computer skills including Microsoft Office (Word, Excel, Powerpoint).
• GCSE’s or equivalent in Maths and English required.

Responsibilities

• Reception duties – greeting customers and dealing with enquiries.
• Assist in preparing documentation for insurance renewal reviews.
• Reconcile customer invoices and prepare documentation for dispatch.
• Order and maintain office supplies.
• Assist with booking appointments and diary management.

Skills

Proven office, secretarial or administrative experience

Strong computer skills including Microsoft Office

Excellent attention to detail

Strong communication skills

Education

GCSE’s or equivalent in Maths and English

Job description

# Administration AssistantRegion: South EastLocation: ColchesterJob reference: ANEE01897## The role**Administration Assistant** **Salary: £24,800 FTE (pro rata)** **Part Time position** **Permanent Contract** **Location: Great Tey, Colchester** **Monday – Friday (Office hours 9.00 am to 5 pm) Approx 22.5 Hrs Days/Time TBA** **Introduction to NFU Mutual** NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices. **About the Agency** As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. An exciting opportunity has now arisen within the Colchester & North Essex Agency. **About the role:** This is a newly created role within the agency, reflecting our ambitious plans for growth and the expansion of our administrative team. **Key Responsibilities** • Reception duties – greeting customers and dealing with enquiries in a professional manner • Assist in preparing documentation for insurance renewal reviews • Reconciling customer invoices and preparing documentation for dispatch, including postage • Ordering and maintaining office supplies • Assisting with booking appointments and diary management • Assisting the Executive Assistant with ad hoc duties and projects assistance About you: Essential Skills & Experience • Proven office, secretarial or administrative experience essential • Knowledge or experience of insurance industry desirable but not required • Strong computer skills including Microsoft Office (Word, Excel, Powerpoint) • Highly organised with excellent attention to detail • Strong communication skills and a flexible, pro-active approach • GCSE’s or equivalent in Maths and English **Benefits** • Full training will be provided • A supportive and collaborative working environment • 25 days holiday plus bank holidayspro rata • Free parking at our office in Great Tey • Company Pension Scheme Please apply in writing with CV and covering letter to: Lorraine Mead at Lorraine\_e\[e-mail]. (Your data will be stored for up to 1 year) No Agencies please. **Closing date for all applications:6 March 2026.** **Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.**Whatever your role, as a key member of your agency team, you’ll enjoy the chance to develop your insurance industry knowledge and skills and build a rewarding career. For most roles you won’t necessarily need an insurance background. It’s more about your personal qualities – your ability to learn quickly, develop strong working relationships with a range of different people and give customers excellent service, with trusted advice and products.Bring these qualities and you’ll be supported with a full range of training and development opportunities so you can build the career you want. These include the chance to gain an apprenticeship, as well as support to study for professional qualifications and full training in all aspects of the insurance industry.