Senior Application Support Engineer - Fintech, UK, Equity

AnaVation LLC; Greater London; Hybrid; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading fintech company in the United Kingdom is seeking a Senior Application Support Engineer to improve service delivery and support various teams. The role involves handling escalated product issues, project delivery, and close collaboration with development teams. Ideal candidates will have strong troubleshooting and communication skills, along with familiarity in AWS and SQL. The company offers a competitive salary package and the chance to shape the future of business banking in the UK.

Benefits

Competitive salary package

Equity from an early stage

Balanced and supportive work environment

Endless learning opportunities

Excellent parental leave

Qualifications

• Experience in software companies with customer-facing products.
• Ability to manage multiple competing tasks in a fast environment.
• Strong technical background with advanced troubleshooting skills.

Responsibilities

• Be a primary point of contact for escalated product issues.
• Deliver projects that improve service delivery.
• Support engineering deployments to backend systems.

Skills

Advanced troubleshooting

SQL

Communication

AWS services familiarity

Automation mindset

Documentation skills

Tools

Jira

Hubspot

Datadog

AWS

Job description

A leading fintech company in the United Kingdom is seeking a Senior Application Support Engineer to improve service delivery and support various teams. The role involves handling escalated product issues, project delivery, and close collaboration with development teams. Ideal candidates will have strong troubleshooting and communication skills, along with familiarity in AWS and SQL. The company offers a competitive salary package and the chance to shape the future of business banking in the UK.