Field Service Manager

Northampton Business Directory; Rushden; On-site; GBP 40,000 - GBP 45,000; Full time

Job summary

A leading provider of industrial access solutions in Rushden seeks a Field Service Manager to lead a team of engineers, ensuring operational excellence and technical support. The ideal candidate will have experience in field service management, strong technical knowledge, and the ability to motivate teams. Offering a salary of £40,000 to £45,000 per year, benefits include a company vehicle, ongoing training, 25 days holiday, and a pension scheme. This role fosters a supportive working environment focused on employee development.

Benefits

Company vehicle including electric charging points

Ongoing training and career progression

25 days holiday plus public holidays

Automatic entry into pension scheme

Access to money-saving memberships and perks

Qualifications

• Proven experience in field service management, engineering management, or a similar supervisory role.
• Strong technical knowledge in mechanical or electrical systems; rack and pinion experience is desirable but not essential.
• Experience leading and motivating teams with excellent communication and interpersonal skills.
• Ability to manage multiple priorities, work under pressure, and maintain high standards of safety and compliance.
• Full UK driving licence and willingness to travel as required.
• Proactive, hands-on approach with strong problem-solving capabilities.
• Commutable distance of Rushden.

Responsibilities

• Lead and support a team of field engineers, ensuring operational excellence, technical support, and safety compliance.
• Split responsibilities between office-based administration and regular field visits to customers and sites.
• Provide hands-on technical guidance and troubleshooting support to the engineering team.
• Monitor performance, training, and welfare of the team.
• Liaise with internal teams and customers to ensure smooth operations.
• Drive continuous improvement initiatives in safety, performance, and technical expertise.

Job description

Overview

We are working with a leading provider of industrial access solutions, known for its innovative rack and pinion systems and commitment to delivering high-quality service across a wide range of sectors based in Rushden. The company prides itself on safety, technical excellence, and ongoing investment in its people, offering a dynamic and supportive environment where engineers and managers can develop their careers.

Responsibilities

• Lead and support a team of field engineers, ensuring operational excellence, technical support, and safety compliance.
• Split responsibilities between office-based administration and regular field visits to customers and sites.
• Provide hands-on technical guidance and troubleshooting support to the engineering team.
• Monitor performance, training, and welfare of the team, fostering a positive and safe working environment.
• Liaise with internal teams and customers to ensure smooth operations and high-quality service delivery.
• Drive continuous improvement initiatives in safety, performance, and technical expertise.

Requirements

• Proven experience in field service management, engineering management, or a similar supervisory role.
• Strong technical knowledge in mechanical or electrical systems; rack and pinion experience is desirable but not essential.
• Experience leading and motivating teams, with excellent communication and interpersonal skills.
• Ability to manage multiple priorities, work under pressure, and maintain high standards of safety and compliance.
• Full UK driving licence and willingness to travel as required.
• Proactive, hands-on approach with strong problem-solving capabilities.
• Commutable distance of Rushden

Salary & benefits

• Salary: £40,000-£45,000 per year
• Company vehicle, including electric charging points
• Ongoing training and career progression opportunities within the role
• 25 days holiday plus public holidays
• Automatic entry into pension scheme after probation, with 8% company contribution
• Access to various money-saving memberships and perks
• Supportive and professional working environment with investment in employee development

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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