Field Service Engineer

Briggs Equipment Group; Essex; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading provider of asset management solutions is looking for a Field Service Engineer in the United Kingdom. This role involves attending customer locations to assess the scope of work, ensuring compliance with engineering standards, and efficiently documenting all service-related tasks. The ideal candidate should have a relevant technical qualification, previous similar experience, and the ability to work independently under pressure. The position offers competitive benefits, including overtime pay, a pension scheme, and opportunities for career development.

Benefits

25 days holiday

Contributory pension scheme

Profitshare bonus

Paycare and eyecare health scheme

Vehicle available for private use

Qualifications

• Previous experience within a similar role.
• The ability to work under pressure.

Responsibilities

• Attend customer locations to determine work scope.
• Liaise with controller and customer on the expected work.
• Identify root causes of breakdowns and obtain correct parts.
• Ensure work complies with engineering standards.
• Complete all related job documentation correctly.

Skills

Good understanding of hydraulic principles

Good understanding of mechanical principles

Good understanding of electrical principles

The ability to work independently

The ability to manage workload

Understanding customer needs

Education

Relevant technical qualification

Job description

Overview

The Opportunity: FieldService Engineer

Contract: Permanent

Location: Romford

The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don’t feel like you meet all of the role criteria outlined below please don’t let that discourage you from applying.

Responsibilities

• Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
• Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
• Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team
• Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
• Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
• Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise potential revenue for equipment that has been damaged.
• Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.

Qualifications

• Relevant technical qualification
• Previous experience within a similar role
• Good understanding of hydraulic, mechanical and electrical principles
• The ability to work independently and under pressure
• The ability to manage and prioritise workload
• Understanding customer needs

What you can expect from us

• 40 hour working week
• Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
• 25 days holiday with the ability to buy an extra 3 days
• Vehicle is available for private use if desired (tax to be paid)
• Future development and career opportunities
• Contributory pension scheme with employer contributions up to 6%
• Profitshare bonus based on business performance
• Paycare and eyecare health scheme
• High street discounts

What’s next

• If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch
• Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review
• If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met