Field Service Engineer

Briggs Equipment Group; Maidstone; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading provider of asset management solutions is seeking a Field Service Engineer in Maidstone. The ideal candidate will have a relevant technical qualification and previous experience, with a strong understanding of hydraulic, mechanical, and electrical principles. Responsibilities include assessing customer needs, ensuring compliance with engineering standards, and documentation. The role offers a competitive salary with overtime, holiday pay, and various benefits including a pension scheme and health initiatives.

Benefits

25 days holiday with the ability to buy an extra 3 days

Contributory pension scheme with up to 6% employer contributions

Profitshare bonus based on business performance

Paycare and eyecare health scheme

High street discounts

Qualifications

• Previous experience in a similar role.
• Good understanding of hydraulic, mechanical, and electrical principles.

Responsibilities

• Attend customer locations to assess work scope and priorities.
• Liaise with customers on expected work and costs.
• Identify breakdown causes and obtain parts cost-effectively.
• Ensure work complies with engineering standards.
• Complete all related job documentation correctly.

Skills

Hydraulic understanding

Mechanical understanding

Electrical understanding

Ability to work independently

Ability to manage workload

Understanding customer needs

Education

Relevant technical qualification

Job description

Overview

The Opportunity: FieldService Engineer

Contract: Permanent

Location: Maidstone

The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don’t feel like you meet all of the role criteria outlined below please don’t let that discourage you from applying.

The Impact you will have:

• Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
• Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
• Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team
• Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
• Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
• Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise and potential revenue for equipment that has been damaged.
• Completing all related job and service documentation is correctly, with necessary signatures/documents obtained from the customer.

Qualifications

• Relevant technical qualification
• Previous experience within a similar role
• Good understanding of hydraulic, mechanical and electrical principals
• The ability to work independently and under pressure
• The ability to manage and prioritise workload
• Understanding customer needs

What you can expect from us

• 40 hour working week
• Overtime is payable at x1.5 Monday – Saturday and x2 on Sunday
• 25 days holiday with the ability to buy an extra 3 days
• Vehicle is available for private use if desired (tax to be paid)
• Future development and career opportunities
• Contributory pension scheme with employer contributions up to 6%
• Profitshare bonus based on business performance
• Paycare and eyecare health scheme
• High street discounts

What’s next

• If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch
• Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review
• If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met