Insurance Account & Relationship Manager

NFU Mutual Group; Flimwell; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading insurance agency in Flimwell is seeking an Account Handler to build and maintain strong customer relationships, driving growth through exceptional service. The role requires skills in customer management and communication, with a commitment to high performance. The ideal candidate will have a passion for sales and be motivated to develop their insurance industry knowledge. This offers a chance to join a friendly team with ample training opportunities and career progression within the sector.

Benefits

25 days holiday plus bank holidays

Health coverage

15 days work from home flexibility

Free parking

Group Life Cover

Employee discounts

Pension contributions

Qualifications

• Proven track record in a commercial environment, especially in Financial Services.
• Experience in a customer-facing role delivering high-quality service.
• Strong ability to build and maintain customer relationships.

Responsibilities

• Develop positive business relationships with customers.
• Enhance business growth by seeking cross selling opportunities.
• Deliver consistent high levels of customer service.
• Ensure compliance with regulatory requirements.

Skills

Customer relationship management

Exceptional customer service

Communication skills

IT skills

Education

Relevant financial services knowledge

CERT CII qualification (opportunity to gain)

Job description

A leading insurance agency in Flimwell is seeking an Account Handler to build and maintain strong customer relationships, driving growth through exceptional service. The role requires skills in customer management and communication, with a commitment to high performance. The ideal candidate will have a passion for sales and be motivated to develop their insurance industry knowledge. This offers a chance to join a friendly team with ample training opportunities and career progression within the sector.