Insurance Accounts Specialist - Client Care & Renewals

The Ardonagh Group; United Kingdom; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading insurance firm in the United Kingdom is looking for an Account Handler to provide office-based support in managing client portfolios. You will be responsible for day-to-day running, query resolution, and maintaining client relationships. The ideal candidate has a background in insurance and customer service, bringing excellent communication and organisational skills. This role offers a supportive environment with benefits like 26 days holiday, career progression opportunities, and wellness support.

Benefits

Holiday entitlement of 26 days

Career progression opportunities

CII or ACII qualifications support

Pension scheme

24-hour wellbeing support

Paid volunteering day

Spotlight Awards recognition

Qualifications

• Strong understanding of insurance processes and customer service.
• Ability to handle large volumes of information while maintaining detail.

Responsibilities

• Ensure the smooth running of assigned portfolio on a day-to-day basis.
• Develop, maintain and cultivate professional relationships with clients.
• Respond proactively to client and insurer queries.

Skills

Excellent communication and interpersonal skills

Proactive attitude

Excellent organisational skills

Effective team working skills

Influencing and negotiation skills

Oral and written communication skills

Resilience

Education

Background in Insurance

Background in Customer Service/Sales

Job description

A leading insurance firm in the United Kingdom is looking for an Account Handler to provide office-based support in managing client portfolios. You will be responsible for day-to-day running, query resolution, and maintaining client relationships. The ideal candidate has a background in insurance and customer service, bringing excellent communication and organisational skills. This role offers a supportive environment with benefits like 26 days holiday, career progression opportunities, and wellness support.