Insurance Account Handler - Client Relations Pro

The Ardonagh Group; Wokingham; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading independent insurance broker is looking for an Insurance Account Handler in Wokingham. In this role, you'll support a client portfolio, build lasting relationships, and ensure excellent service. You should have experience in the insurance sector and a proactive attitude. The position offers a Monday to Friday schedule, competitive salary, generous bonuses, and comprehensive benefits, including career progression opportunities and support for wellbeing. Join a diverse team committed to inclusivity and personal growth.

Benefits

Holiday entitlement of 26 days plus bank holidays

Career progression opportunities

Support for gaining CII or ACII qualifications

Pension scheme

24-hour support for wellbeing

One paid volunteering day

Recognition through Spotlight Awards

Qualifications

• Some experience in the insurance industry is essential.
• Confidence in engaging with clients both in person and over the phone.
• Demonstrate honesty and integrity in a regulated environment.

Responsibilities

• Support designated client portfolio as first point of contact.
• Build strong relationships and assist clients with queries.
• Work collaboratively within the team and adapt to changes.

Skills

Customer service experience

Proactive approach

Relationship building

Resilience

Education

Experience in the Insurance industry

Job description

A leading independent insurance broker is looking for an Insurance Account Handler in Wokingham. In this role, you'll support a client portfolio, build lasting relationships, and ensure excellent service. You should have experience in the insurance sector and a proactive attitude. The position offers a Monday to Friday schedule, competitive salary, generous bonuses, and comprehensive benefits, including career progression opportunities and support for wellbeing. Join a diverse team committed to inclusivity and personal growth.