Senior IT Support Technician – 24/7 On-Call (OCONUS)

Amentum; Remote; GBP 40,000 - GBP 65,000; Full time

Job summary

A leading engineering services firm is seeking a Senior IT Support Technician to provide advanced support and troubleshooting for a government contract in a remote location. The role demands 5 years of experience in a Microsoft environment, strong leadership capabilities, and compliance with US government requirements. With a focus on quality and safety, this position requires individuals who can manage server operations while ensuring performance adherence and user satisfaction. This is a unique opportunity for technical experts looking to engage in a challenging work environment.

Benefits

On-call support 24/7

Comprehensive training programs

Opportunities for advancement

Qualifications

• 5 years experience in a Microsoft operating environment.
• Experience in leadership role in an austere OCONUS environment.
• Ability to maintain a Secret US Government Clearance.

Responsibilities

• Provide advanced Windows/server support and troubleshooting.
• Assist remote help desk with hardware installation.
• Ensure compliance with performance and quality standards.

Skills

Windows/server support

PC hardware installation

Troubleshooting

Interpersonal skills

Organizational skills

Education

Associate’s degree in computer science or electrical engineering

Tools

Microsoft Windows Server

Microsoft Exchange

BMC Remedy

UNIX

Linux

Job description

A leading engineering services firm is seeking a Senior IT Support Technician to provide advanced support and troubleshooting for a government contract in a remote location. The role demands 5 years of experience in a Microsoft environment, strong leadership capabilities, and compliance with US government requirements. With a focus on quality and safety, this position requires individuals who can manage server operations while ensuring performance adherence and user satisfaction. This is a unique opportunity for technical experts looking to engage in a challenging work environment.